Better Coverage.

Made on Duck Creek.

About Benefits Capabilities Ecosystem Resources

There’s a new standard for workers’ compensation insurance, reimagining how to assure businesses and support workers after on-the-job accidents and injuries, all within the bounds of strict regulatory frameworks.

Benefits

Reimagine the workers' compensation experience

Create a workers’ compensation experience where agents and customers look forward to doing business with you, your people are empowered to drive better outcomes, and injured workers recover faster.

Strengthen your bottom line

Take control of how your business performs with accurate risk assessments, streamlined workflows, and better outcome management within the constraints of rates and benefits defined by law.

Ensure evergreen compliance

Thrive within uncertainty by staying up-to-date with myriad continuously-evolving regulations that dictate critical aspects of your insurance offerings.

We’re building a system that will help us add even greater value to Liberty Mutual workers’ compensation policyholders, customers of our third-party administrator Helmsman Management Services, distribution partners, injured employees, and our claims professionals... The new system [Duck Creek Claims] will let us continue to produce better outcomes for injured employees quickly and efficiently by replacing two legacy systems with a single state-of-the-art platform.

Workers' Compensation Solutions

Bureau Content

Streamlined Policy Management

Digital Portals

Convenient Customer Billing

Right-sized Claims Handling

Regulatory and Bureau Reporting

Focus on policy deviations that make your business unique instead of maintaining base content

Learn More About Duck Creek Industry Content

Capabilities Enabled

Accelerate implementations with pre-built rates, rules, forms, and statistical codes, plus state taxes, fees, and surcharges for NCCI and state-based workers’ compensation bureaus

Keep actuarial data current with monthly updates of bureau circulars generally available 90 days prior to effective date

Streamline processes for adopting, rejecting, or modifying circular updates with our Online Circular Adoption tool and support from Duck Creek

Benefits

Increased speed to market

Improved accuracy of bureau circular adoption

Reduction of product maintenance resources

Accurately and efficiently assess and price risk to ensure profitability

Learn About Duck Creek Policy

Capabilities Engabled

Automate submissions and streamline tasks required by skilled underwriters through data pre-fill and rules-based automation

Embed data and predictive analytics at every decision point to ensure proper segmentation, risk selection, and price adequacy

Design and support the entire policy lifecycle from quote to underwrite, bind, and renew or cancel with speed and agility

Benefits

Increase underwriter productivity

Reduce underwriting expenses

Decrease customer inquiry response times

Improve ease of doing business and empower customers and agents

Learn About Duck Creek Producer

Capabilities Enabled

Create a mobile-friendly front end that handles all key transactions like quoting and submitting new business, paying bills, and claims inquiries

Deliver fast and intuitive experiences with data prefill capabilities and workflows that align to the familiar ACORD standard

Leverage a single point of change to maintain multiple user portals under a common set of product definitions

Benefits

More productive and loyal producers

Higher customer satisfaction scores

Optimized quote to bind ratios

Offer personalized and efficient options for collecting payment

Learn About Duck Creek Billing

Capabilities Enabled

Integrate with payroll providers to offer pay-as-you-go billing based on number of employees instead of periodic premium estimates and audits

Provide customers their choice of preferred payments mechanisms like ACH transfers or credit cards

Streamline the billing lifecycle from account creation to defining installments, invoicing, receiving payments, and updating balances

Benefits

Improved revenue recognition

Faster turnaround on determining amounts due

Reduced servicing costs

Increased renewal rates

Manage multiple stakeholders and complex requirements to achieve consistent claims outcomes and aid recovery

Learn About Duck Creek Claims

Capabilities Enabled

Streamline the entire claims lifecycle from FNOL to investigation, evaluation, adjudication, and recovery

Embed data and predictive analytics at every decision point to ensure proper claims triaging and accurate identification of large loss claims and benefits calculations

Push highest priority tasks to adjusters’ attention to efficiently improve injury management across a large volume of claims

Benefits

Increased claims adjuster productivity

Improved fraud detection

Lowered lost adjustment expenses

Decreased claims processing times

Simplify reporting processes for compliance and business analysis

Learn About Duck Creek Insights

Capabilities Enabled

Satisfy reporting requirements established by NCCI, IAIABC, CMS, ISO, and state regulators

Create a single source of truth that consolidates data across core systems, other internal systems, and external data feeds

Develop persona-based reports and management dashboards that provide insights to executives, underwriters, and claims handlers

Benefits

Improved reporting accuracy

Reduced compliance penalties

Featured Integrations

Our comprehensive partner ecosystem features a number of integrations to technology providers who support workers’ compensation insurers

Medical Bill Review

Pay-as-you-go Billing

Predictive Modeling Platform

View All Integrations

What’s Happening In Our World

Blog Resources Events

Blog Post

Cloud Insurance Software

September 9, 2024

Get your products to market faster without compromising on data security or...

Duck Creek in the News

Xceedance Expands Partnership with Duck Creek

August 29, 2024

Xceedance Recognized as a Duck Creek Premier Tier System Integration Partner WORCESTER,...

Duck Creek in the News

Charlee.ai and Duck Creek Technologies Announce Strategic...

August 27, 2024

Partnership will Enhance Claims Management with AI-Based Predictive Analytics PLEASANTON, CA, USA,...