Safer Roads

Made on Duck Creek.

There’s a new standard in personal auto-one where consumers demand a more personalized and streamlined experience, and more adequate and affordable coverage. With the Duck Creek Suite, we provide all the insurance-specific SaaS applications, auto specific integrations and content, and low-code tools you need to rapidly seize opportunity and reinvent yourself in a market of constant change.

Benefits

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Bring Products to Market Fast

Create innovative private passenger vehicle products and get them to market quickly by streamlining product development and transactional tasks. Doing business with policyholders and agents in a fast and easy manner enables the pricing and coverages that attract customers and the experiences that convert and grow relationships.

Automate the Experience

From underwriting new business to renewals to claims to distribution, easily configure straight-through processing workflows that can support servicing a high volume of drivers and vehicles across wherever you write personal auto.

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Excel at Customer Service

Deliver compelling omni-channel experiences to meet customers across web, mobile, email, and text. Whether quickly responding to a policyholder’s claim in their time of need, applying discounts and suggesting coverages while adding a vehicle or driver, or accepting a payment, you’ll have the tools to deliver the personalized experiences that delight customers.

Customer satisfaction continues to be a key driver of our business, and Duck Creek’s industry expertise and advanced technology will help us deliver the exceptional service our customers expect. Every company knows that the future will continue to present more technology risks. Through this recent modernization, we’re better prepared to take advantage of the latest innovations and digital disrupters.

Moving to a cloud-based, regularly updated, highly-secure system is the first step in our journey to an operating platform that will ensure we remain meaningful and competitive in our marketplace. We’re already seeing faster performance improvements and look forward to continued progress toward our goals. This is the first step in our plan for successful migration to an integrated, full-suite Duck Creek Platform that will provide us long-term viability in an ever-changing world.

GAINSCO’s commitment to digital transformation ultimately led us to Duck Creek for our Policy/Rating/Billing platform in order to meet the growing demands and needs of an increasingly savvy customer base.

Featured Integrations

Our comprehensive partner ecosystem features a number of integrations to technology providers who support personal auto:

What’s Happening In Our World