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auto insurance software

Personal Auto: Built for a Volatile Market

Deploy market-ready personal auto products faster with pre-configured content, deep telematics integration, and frictionless quote-to-issue workflows.

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Benefits

Personal Auto Solutions

The personal auto market is evolving rapidly as carriers face rising claim severity, repair inflation, affordability pressures, and changing customer expectations. Duck Creek’s cloud-native platform offers faster product innovation, precise underwriting, and seamless digital servicing experiences.

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Bring Products to Market Fast

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The Problem
Legacy product architectures are too brittle to handle the rapid innovation required by today’s personal auto market.
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The Solution
Launch and adapt personal auto products quickly to respond to evolving customer expectations, changing market conditions, and emerging risks. Streamline product development, rating, and transactional workflows to support new coverages, personalized pricing models, and usage-based insurance offerings.
  • Roll out new personal auto coverages and pricing models in days or weeks, rather than months.
  • Effortlessly integrate usage-based insurance (UBI) and personalized pricing data into your core workflows.
  • Eliminate the “silo hand-off” between business and IT, ensuring that updates are deployed accurately and instantly across your distribution network.
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Straight-Through Processing

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The Problem
High-volume personal auto business is often crushed by the weight of manual touchpoints.
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The Solution
Support efficient underwriting, servicing, renewals, claims, and distribution with configurable straight-through processing workflows. Reduce manual touchpoints and improve operational scalability across high-volume personal auto business.
  • Touchless Processing: Leverage configurable straight-through processing (STP) to handle standard personal auto renewals, quotes, and claims automatically.
  • Absorb increased market demand without a corresponding increase in overhead.
  • Reduce the risk of human error and ensure that your governance and compliance standards are enforced automatically at scale.
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Excel at Customer Service

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The Problem
Customers expect insurance to be as accessible and responsive as their banking or retail experiences.
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The Solution
Meet policyholders wherever they engage with responsive omnichannel experiences across web, mobile, email, and text. Support faster claims responsiveness, flexible servicing, personalized coverage recommendations, and streamlined policy management experiences that help improve customer retention.
  • Improve customer retention with faster claims responsiveness, flexible servicing, personalized coverage recommendations, and streamlined policy management experiences.
  • Transform routine interactions into meaningful touchpoints that deepen the customer relationship.
  • Deliver a “frictionless” service experience that builds trust and significantly improves overall customer retention rates.
Talk with an Expert

Featured Integrations

Our comprehensive partner ecosystem features a number of integrations to technology providers who support personal auto

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More Connected, More Capable

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How can Duck Creek Help You?

Modernize your operations, unlock AI-powered insights, and deliver better outcomes—at your pace.

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Locations
Boston, Massachusetts (HQ)
100 Summer St 8th Floor Suite #801
Boston, MA 02110
(833) 798 7789
Sydney, Australia
360 Kent St
NSW 2000
+61 1800 430 929