Support
Our Team. Your Success.
All 1,000+ Duck Creek Technologies team members’ first jobs are to ensure that you are successful. Our support team is available to you around the world.
The Power of Duck Creek Support
Support Engineers
Our support team works as an extension of your company, and will work tirelessly to ensure that you resolve issues quickly and learn the best ways to drive your business forward.
Duck Creek Technologies User Groups
With hundreds of member carriers, Duck Creek Technologies’ user groups include some of the foremost experts in insurance. This collaborative community extends the value of your Duck Creek Technologies investment by exposing you to the best ideas in the industry.
Content Exchange
Hundreds of pre-built insurance products and content pieces designed to reduce implementation time to market. Extensions and content are contributed by Duck Creek Technologies, customers, and partners.
Solution Center
A complete online resource center with release notes, documentation, partner solutions, and a robust community. Your one stop for technical details and best practices on Duck Creek Technologies solutions.
We chose Duck Creek software for its ability to let us react quickly to market changes, manage our own direction, and take regular upgrades – future-proofing our platform and increasing ROI
Britta Schatz
CIO | Penn National Insurance
Duck Creek OnDemand
Unload the burdens of hardware, maintenance, security, upgrades, and other distractions. Get to what’s important – bringing new, creative products and strategies to market fast.
Products
Learn about the products that make up the Duck Creek Suite and how they can help you shape the future of your business.
The Duck Creek Platform
Inherent openness, configurability, and common functionality across Duck Creek applications speeds and simplifies processes, fosters transparency across functions, and brings more and better information to bear on every decision faster.