Support

Expertise. Available when and how you need it.

Our Team. Your Success.

All 1,000+ Duck Creek Technologies team members’ first jobs are to ensure that you are successful. Our support team is available to you around the world.

The Power of Duck Creek Support

Support Engineers

Our support team works as an extension of your company, and will work tirelessly to ensure that you resolve issues quickly and learn the best ways to drive your business forward.

Duck Creek Technologies User Groups

With hundreds of member carriers, Duck Creek Technologies’ user groups include some of the foremost experts in insurance. This collaborative community extends the value of your Duck Creek Technologies investment by exposing you to the best ideas in the industry.

Content XChange

Hundreds of pre-built insurance products and content pieces designed to reduce implementation time to market. Extensions and content are contributed by Duck Creek Technologies, customers, and partners.

Solution Center

A complete online resource center with release notes, documentation, partner solutions, and a robust community. Your one stop for technical details and best practices on Duck Creek Technologies solutions.

We chose Duck Creek software for its ability to let us react quickly to market changes, manage our own direction, and take regular upgrades – future-proofing our platform and increasing ROI

Britta Schatz
Penn National Insurance
Duck Creek OnDemand

Unload the burdens of hardware, maintenance, security, upgrades, and other distractions. Get to what’s important – bringing new, creative products and strategies to market fast.

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