The Duck Creek Blog

In a recent vFormation webinar, Mike Jackowski, CEO of Duck Creek Technologies, spoke with Jamie Roser, Chief Information Officer of Berkshire Hathaway Specialty Insurance, to discover more about the philosophy behind the company’s success. In eight years, Berkshire Hathaway Specialty Insurance (BHSI) has grown from a small start-up to one of the fastest growing commercial…

Underwriting and risk assessment are two of the most important components of insurance operations. The cost of poor risk assessment practices can be catastrophic, both for the insurance carrier and the customer. But despite the high stakes, the way insurers calculate risk has been slow to keep up with the digital transformation of the insurance…

At Duck Creek’s vFormation Live event on 9 June 2021, Karen Furtado, Partner at Strategy Meets Action, facilitated a discussion on the theme “Digital Platforms -Delivering the Ultimate Digital Experience” with Brian Pierz, VP Personal Lines IT at The Hartford and Naima Aman, Senior Director of Engineering at Duck Creek Technologies. This fascinating session looked…

At our vFormation Live event on 10 June 2021, Eugene Van Biert, Chief Revenue Officer of Duck Creek Technologies spoke to Chris Griffiths, Executive and CIO of UPC Insurance and President of Skyway Technologies, about how UPC Insurance is evolving its core business and insurtech capabilities to launch new customer experiences and a highly differentiated…

We’re thrilled to announce the availability of Duck Creek OnDemand Workstations, our newest set of cloud-provisioned environments, which will enable both insurers’ and SI’s business analysts and developers to quickly gain access to and begin configuring Duck Creek SaaS applications and realize increased DevOps efficiency. Each configurator gets their own individual OnDemand Workstation, which includes…

Mike Smart, Sales Director, Duck Creek Technologies, looks back at the effects of the pandemic, how working practices will alter, and the opportunities on the horizon for the insurance industry If anything, the Covid virus nightmare has been a sharp lesson, reminding us of just how quickly things can change. At a stroke, everything that…

Innovative insurtech start-ups and established businesses continue to grow, but an intermediary is required to scan the horizon and provide a platform for insurers to plug into the best and most relevant solutions for them, writes Scott Field, Head of International Product Strategy at Duck Creek Technologies. From new applications for artificial intelligence to exciting…

It’s no secret that many insurers are still held back by outdated legacy software systems, but for many the significant operational impacts of the inefficiencies this engeders is difficult to quantify. The fact is that decisions made five years ago following long procurement processes often end up in the implementation of on-premise systems that are…

We’re excited to announce the release of our OnDemand Control Hub, a web-based portal built to enhance the SaaS core systems experience of carrier IT Operations teams by bringing more control and visibility to your Duck Creek SaaS applications! Last year, during our webinar on vFormation, we provided a preview of Control Hub, and today, we’re thrilled to say that it is now available for all of our Duck Creek OnDemand customers licensing Duck Creek Policy, Billing, Rating, Claims, Insights, and Producer to utilize. So what are some of the key capabilities in the initial release? Enhancing Test Environment…

For technology companies like us, the concept of implementing our SaaS core systems for our clients remotely has been on offer for some time, bringing productivity and practical improvements to ourselves and our clients alike. So what are the 5 key aspects that feed into remote technology implementations? Choose the right architecture. SaaS is remote…

Technology must work for all people, whatever their language, location, or ability. Critical and indeed often mandatory services like insurance clearly must be accessible to people regardless of their hearing, movement, sight, or cognitive ability. However, when tools and applications are poorly designed, they can create barriers that exclude people from accessing insurance. From captioned…

As an insurer, you know the importance of delivering data-driven personalization to your stakeholders. Because it is such a critical differentiator in a very crowded industry, it seems that organizations are willing to throw various “solutions” at the wall to see what sticks. This isn’t the way. Understand that every user has different needs and…