The Duck Creek Blog

Insurtech. It’s everywhere. It’s inescapable. It’s all-consuming. But… is it actually innovating? What emerged as a brow-furrowing buzzword just a couple of years ago – back when the debate still raged over it should be spelt “insuretech” or “insurtech” – is now a sizeable industry. So far, much of the focus has been on transforming…

Agility is necessary for new product launches and reducing operational costs, but insurers are hamstrung by a heap of legacy systems that stop them from keeping up with their own ambitions, writes Bart Patrick, managing director of Duck Creek Technologies Europe. Picture all the hardware, software, information technology, and related systems in use at a…

Modern consumers are demanding. Very demanding. Online quoting portals, indicative pricing within 60 seconds, low-touch renewal, efficient claims handling – these aren’t “nice to haves,” these are “need to haves.” They are expected; they should be implicit. This is not just in personal lines – the current battle for the SME commercial market is showing…

Almost all businesses are feeling enormous urgency to transform digitally to avoid becoming irrelevant. Scary stuff. And the pressure on insurers – where stakes and customer emotions can both run high – is greater than ever. To win in today’s crowded and hyper-competitive market requires speed, efficiency, and ease of use. That means going digital…

“Boot Camp training is two weeks? I can’t spare my developers for that long.” This seems like a logical statement. Losing that much productive time can seem like a dealbreaker for your project. How do you make up for that lost time? Two weeks out of pocket can seem like an insurmountable challenge when managing…

Over the course of countless conversations, layered on top of decades of industry experience, dozens of themes emerged. Our team assessed each topic by maturity of idea and magnitude of potential impact (i.e., the ideas that have matured beyond hypothetical concepts or isolated pilots). We used these lenses to narrow the world down to the…

For many carriers, building for speed requires a 180-degree shift. It requires leadership to move away from thinking about “What can we do with what we have today?” toward “What would I do if I could build this company from scratch?” This view of the future requires that Product, Sales, and Service talk to one…

Duck Creek is proud to congratulate AXIS Insurance on its recent win of a 2018 Novarica Research Council Impact Award. Industry analyst firm Novarica announced recently that the insurance business segment of AXIS Capital Holdings will receive an Impact Award for its enterprise transformation project from the Novarica Insurance Technology Research Council, a peer community…

Modern software training has moved well beyond the traditional classroom setting, with options like fully-online instruction, self-led curricula, and increasing reliance on gamification gaining traction everywhere from basic mobile app setup assistants to large enterprise platform training groups. With all of these emerging methodologies on the rise, it can be tempting to consider a redesign…

Chubb SCI is enjoying a moment in the sun. In addition to winning a 2018 Celent Model Insurer Award for its intuitive new digital platform, the insurer has been gaining media attention from Digital Insurance, two stories from Coverager, and has recently launched new videos highlighting its efforts and achievements around simplifying life for its…

Editor’s note: this is the eighth in our Solving For Tomorrow series, in which we offer our thoughts on the state of the insurance industry, the challenges carriers face now, and the opportunities they must take advantage of to remain competitive in an ever-changing future. Stay tuned in the coming months, as this will be…