The Duck Creek Blog

Duck Creek Technologies is committed to offering a joint value proposition to provide a full range of services to its clients The world’s leading companies, such as Amazon, Apple and Microsoft, have long been positioning themselves as end-to-end providers – whether that be as customer network centers, suppliers or producers of complementary services. Their status…

There is no asset more valuable in the insurance industry than data. Because it informs nearly every process — underwriting, risk assessment, new business, and more — having quality data is of the utmost importance to insurance carriers. Traditionally, carriers relied on readily available information, such as tax history or driving records, to determine policies…

Scott Field, Head of International Product at Duck Creek, was interviewed recently by Jonathan Swift, Content Director at Insurance Post, for a dynamic discussion about a number of hot technology topics for insurers. The discussion included the benefits for insurance companies of adopting evergreen technologies; the general understanding of SaaS (Software as a service) platforms…

Everyone knows that data and analytics are king in the insurance industry when it comes to evaluating everything from risk profiles and customer churn to marketing tactics and new product rollouts. But just as important as those metrics is how insurers measure agents’ job performance. Easily accessible key performance indicators (KPIs) like policies sold or…

Grace Hopper was a pioneer and visionary for the development and future of technology. As the first female recipient of the National Medal of Technology for her work in advancing the field computing, Grace Hopper’s achievements paved the path for the technology-enabled enterprise we have today. To honor her legacy and in efforts to continue…

The insurance industry is notoriously antiquated in many of its practices. However, driven by the digital transformation of insurance, many critical functions of this industry — think claims, billing, underwriting, and more — have become automated and highly reliant on software solutions. In the marketplace today, there are literally hundreds (if not thousands) of insurance…

Questions selected from Modern Insurer’s theme focus questions on Technology. Answered by Brent Baldwin, Engagement Lead, Duck Creek Technologies.  As the importance of combining both internal and external data increases, how can high-quality data be accessed at a reasonable cost? Any modern insurance system is going to generate tremendous amounts of data internally, and add…

We can’t make the compliance barriers of new product development go away, but Duck Creek’s approach will help everything else about product development go more quickly and smoothly, writes Mike Smart. Getting new products to market is typically a time-consuming and drawn-out process for insurers. Some of the time the hurdles are formed by compliance…

Legacy software will not be supported with updates forever, warns Akanksha Rais, Duck Creek’s Senior Manager for Solution Consulting That would be a half-hearted transformation. You would still be investing in a niche brand and paying a hefty price – only it would be for a sunsetting piece of technology. One could argue that it would…

Duck Creek Technologies is incredibly excited to announce the launch of our new podcast series, Conversations on the Creek! It is an ongoing conversation wherein we explore the latest transformations and developments in P&C and General Insurance through discussions with industry thought leaders. One aspect of Conversations on the Creek that I’m especially excited about is our partner podcast series segment, a monthly show I host alongside my…

In an Insurance Post webinar held on 25 May 2021, expert panelists discussed the benefits of evergreen systems – from mitigating technical debt to delivering modern customer experiences  Nobody should face barriers to digital transformation. And as panelists at Insurance Post’s webinar, Modernising Insurance – How Technical Debt is Holding the Industry Back, revealed, there…

Answered by Brent Baldwin, Engagement Lead, Duck Creek Technologies.  As the importance of combining both internal and external data increases, how can high-quality data be accessed at a reasonable cost? Any modern insurance system is going to generate tremendous amounts of data internally, and add to it with myriad external data sources. The smartest modern…