The Duck Creek Blog

Large, complex implementations of third-party software are enormous, often daunting undertakings. Doing it with the guidance and experience of the team that created the solution can make it less so. With Duck Creek’s Delivery Assurance program, customers and delivery partners benefit directly from our implementation experience and delivery best practices. The program pairs customers and/or…

Post Office U.K. is a 370-year-old government-owned, commercially-sustainable carrier with a clear social purpose — to be Britain’s most trusted provider of simple, modern, and reliable insurance. While it consistently scored well in U.K. most trusted brand analyses, there came a point when its legacy technology stack could no longer support the insurance product and…

As featured on CIO.com last year, AXIS Insurance has undergone a fundamental transformation of not only its technology capabilities but its entire business model–all thanks to a proactive change management program and modern solutions, including several from Duck Creek. The end result: a well-oiled “product factory” that has given AXIS the power to create innovative…

Cerity, a digital-first company offering workers’ compensation coverage for small businesses, spoke at Formation ’19 about the initial rollout of its brand-new business just 12 months after starting from scratch. Offering direct-to-consumer online distribution backed by Duck Creek Policy and Duck Creek Billing, both delivered via Duck Creek OnDemand, Cerity’s solution can produce tailored quotes…

Falling behind Compared to other industries, insurance has been slow to adopt new technology for several decades. Despite the availability of modern solutions delivered on software-as-a-service platforms, many carriers still rely on legacy, on-premises core systems for their most critical business functions. Carriers that find themselves in this unenviable position are challenged to build supporting…

Senior Software Architect Nic Daniau and UK Product Manager Ellen Kay shine the spotlight on why Duck Creek Technologies is creating a unified platform for the London market The collaborative spirit that brought together insurers at Lloyd’s three centuries ago is an enduring strength of London’s specialty market. The concentration of professional talent for understanding,…

In the insurance industry, big data is the name of the game. Insurance big data analytics gives valuable insights into all facets of company operations and performance – from consumer behavior to underwriting practices to the ROI of marketing campaigns. Companies that want to leverage that information into actionable insights turn to big data analytics.…

“The first thing that I would recommend to a CFO is investigate cloud.” I recently had the chance to sit down with Duck Creek board member Larry Wilson for a wide-ranging interview on the critical issues facing insurers today. We touched on many topics, from changing business models to the tools carriers need to innovate…

Insurtech has attracted billions of dollars in investment and anticipation, but there is a shortage of runaway success stories. The obvious question is: why? Cheered, feared, hallowed, and hyped, it’s easy to get carried away with insurtech. But after the keynote evangelists have exited the stage – and for many investing insurance companies, millions in…

As my colleague Andy Dey recently pointed out, we see the P&C insurance industry in an era where continuous delivery is a requirement to rapidly and nimbly handling change, and as such, we are moving away from traditional software releases to regular updates to the Duck Creek portfolio. We believe the era of giant waterfall…

I stepped into the role of Duck Creek’s Chief Product and Technology Officer proud to further the company’s mission to transform P&C insurance with software-as-a-service. What Duck Creek has accomplished to date from both technology and customer-centricity standpoints is remarkable, and I’m delighted to be part of the next chapter. As I’ve come to know…

Advanced insurance technology is already an integral part of the P&C industry, for both carriers and insureds. Getting insurance quotes can be as easy as clicking a button, managing coverage can typically be accomplished via a mobile app, and paper insurance cards are mostly a thing of the past. Insurance technology is poised to mature…