The Duck Creek Blog
Blog Post
Volemos! Creating space for la comunidad at Duck Creek. – By Kristen Pelepako
I was recently asked, “What does being Latina mean to you?” The question made me pause for a moment and really think about how that defines who I am. My mother is from Cuba. She, my grandparents, great-aunts, and other relatives left everything behind in search of freedom in the 1960s while Castro was still…
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Blog Post - EMEA
Consumers are into innovation. Are you?
The recent high-profile survey of global insurance buyers showed strong interest in innovative add-on products and usage-based insurance, pointing insurers in the direction of global and regional opportunities, says Matthew Priestley, Director of Solution Architecture at Duck Creek Technologies Innovating products and customer service is critical for insurers to remain agile, react intelligently and keep…
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Blog Post - EMEA
How insurtech can help us better look out for our pets
The rapid increase in pet ownership in the UK since COVID-19 has highlighted the importance of pet insurance, but has the market kept up? Shreyas Vasanthkumar, Managing Director, Europe, the Middle East and Africa, shines the spotlight on a sector ripe for transformation. “A dog is the only thing on earth that loves you more…
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Blog Post
Five Things You Need to Know About The Global Consumer Insurance Insights Survey
The results are in and the analysis has taken place. Modern core systems and agility are the name of the game. Shreyas Vasanthkumar, Managing Director EMEA at Duck Creek Technologies, highlights the calls to action for insurers, brokers and third parties following the Global Consumer Insurance Insights Survey The 2,000 respondents to the Global Consumer…
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Blog Post
The importance of hearing the consumer voice
The best insurance businesses are the best listeners, says Brent Baldwin European Engagement Lead at Duck Creek Technologies Listening to consumers is the most direct way of getting specific feedback – not just about their problems and challenges, but what they like about your products too. Paying close attention to their changing needs is essential for…
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Blog Post - EMEA
Stay Evergreen: Opportunities to respond to consumer preferences in the UK
Consumers from the UK and Republic of Ireland are least likely to have interacted with their insurer over the course of a year compared to the global market. Mike Smart, Sales Director, Europe for Duck Creek Technologies explores opportunities to change this. Results from the Global Consumer Insurance Insights survey – which was conducted independently…
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Blog Post - EMEA
Global Consumer Insurance Insights Survey: Three Questions with Research In Finance’s Karen Scott
Karen Scott, Head of Insight at market research and consultancy firm Research In Finance, reflects on the critical need to listen to consumers, and highlights the results of the Global Consumer Insurance Insights survey that surprised her the most. Karen Scott and the team of financial services experts at Research in Finance regularly conduct market…
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Blog Post - EMEA
Why multinational insurers are embracing low-code core systems
Mike Smart, Sales Director, Europe for Duck Creek Technologies takes a look at how more multinational, multi-line insurance companies are distilling complexity into streamlined efficiency using low-code core systems Multinational insurance companies offering the full scope of P&C and general insurance products from commercial and personal lines to specialty coverages have sometimes struggled with the…
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Blog Post - EMEA
Product factories: the insurance success story
Victoria Mills, Principal Product Manager at Duck Creek Technologies, explores how technology is helping insurers advance their strategies in 2022 The last few years have been witness to an extreme overhaul of how we communicate, work, buy goods and seek out services. The world now revolves around technology, and for those businesses that don’t catch…
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Blog Post - EMEA
What are the issues hindering digital transformation?
Victoria Mills, Director of International Product at Duck Creek Technologies, reflects on the results of Insurance Post’s survey of the P&C insurance sector about the challenges of digital transformation. Digital transformation is a topic that is paramount for everyone working throughout the insurance ecosystem. Some insurers have pulled ahead on innovation in the new, digital-first…
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Blog Post
How Low-Code Solutions Are Helping Insurers Beat their Competitors
Insurers are constantly challenged to develop new product offerings as fast as possible. This rapid development and steep competition in the marketplace has sparked the need for technology and tools that make innovation easier than ever before. The solution? Low-code development platforms. By 2024, low-code application development is estimated to account for more than 65%…
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Blog Post - EMEA
UK Trend Watch: Artificial Intelligence will drive more relevant motor insurance
Scott Field, Head of Analytics and AI at Duck Creek Technologies, reports on the pioneer UK motor insurer using advanced technology to provide fairer premiums and better customer experiences for drivers Using artificial intelligence to make more personal connections with customers may sound counterintuitive at first – but the world’s most forward-thinking technology companies are…
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