About Duck Creek Billing
With Duck Creek Billing, you get a single solution for all your billing capabilities across all lines and bill types, providing you with a holistic view of customer data. Plus, you can expand into new markets with new lines of business – using the same core billing capabilities that can support your business today and tomorrow – all while reducing development and maintenance costs.
Improve customer service
Simple, hassle-free billing (including via mobile devices) and the ability to support all billing types, across every mode of engagement, lets you deliver immediate, top-notch service that customers (both agents and policyholders) demand.
Clear customer summaries across all policies and answers to common questions help you move quickly.
In addition to scalability, replacing our existing billing system with Duck Creek Billing OnDemand provides us with upgrades, maintenance, cloud infrastructure and ongoing support. This was a natural choice for us after evaluating how burdensome maintenance can be for core systems. Moving to a SaaS delivery model also gives us the freedom to focus even more of our resources on creating innovative new products and consumer experiences
Our out-of-the-box product automates your most common billing scenarios, allowing your billing department to focus on exceptions. Expand your scope with scalable software that adapts to new collection methods and makes it easier to reach more customers.
Accelerate time to market
Deploy new rules, processes and workflows in a matter of days with upgradable configurations made by business-focused users. Use off-the-shelf payment plans and configurations, billing forms and correspondence, and common billing integrations to move new and updated bill plans to production faster.