Duck Creek Billing

Seamless billing and payment processes to improve operational efficiency, delight customers, and increase revenue.

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Insurance Billing Software

Deliver the Payment Options and Methods Your Customers Demand

Duck Creek Billing enables P&C carriers to offer flexible billing and payment choices based on evolving customer needs. Whether offering single pay for a homeowners policy, pay-as-you-go for workers’ compensation, or a multi-installment plan for commercial policies, Duck Creek Billing provides the tools needed to configure customer-focused, equity-friendly plans. When delivered through OnDemand, Duck Creek’s leading managed SaaS platform, Duck Creek Billing further accelerates speed to market, enhances operational effectiveness, and enables carriers to get back to what they do best: selling insurance.

Benefits

Enhance customer experiences and improve payment collection

Customer-focused payment and follow-up options are key to maximizing receivables collection and minimizing delinquency. Provide insureds with the simplicity and convenience of ePayment methods like recurring bank draft, credit/debit card, or traditional lockbox payments. Create rules and communications aligned to ideal customer journeys – automatically trigger payment reminders, issue late payment penalties, or reward early bill payment.

Improve agent and broker satisfaction

In today’s competitive market, agent and broker compensation helps drive policy business placement. Create tailored agency commission plans, offer incentive plans via commission adjustments, and conveniently direct deposit across all levels of the distribution hierarchy.

Drive efficiency through configuration

Low-code tools enable business users to quickly configure the bill plans your customers demand. Out-of-the-box sample bill plans, billing forms, and leading integrations improve speed to market, supporting faster promotion to production for your new and updated billing options. Incorporate the broader P&C insurance ecosystem into the billing lifecycle with pre-built partner integrations.

The P&C Industry’s Trusted and Reliable SaaS Billing System
80%
% of critical customer service questions addressed on one screen
100+
EFT payments processed per second
2K+
Invoices generated per minute

Featured Integrations

Our comprehensive partner ecosystem features a number of integrations to technology providers who specialize in solving different use cases throughout the policy administration lifecycle:

Testimonials

In addition to scalability, replacing our existing billing system with Duck Creek Billing OnDemand provides us with upgrades, maintenance, cloud infrastructure and ongoing support. This was a natural choice for us after evaluating how burdensome maintenance can be for core systems. Moving to a SaaS delivery model also gives us the freedom to focus even more of our resources on creating innovative new products and consumer experiences

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See It In Action Today

Whether you’re launching a greenfield initiative, changing providers, or looking to make a digital transformation, our multi-faceted team of insurance and technology experts can help get you there.

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