Duck Creek Distribution Management

Work better with your producers and fuel your bottom line

Enable and manage your producer workforce

Duck Creek Distribution Management is a modern producer relationship management system that enables insurers to tailor all aspects of the producer lifecycle to attract, retain, increase productivity, and build trust with agents, brokers, MGAs, and other intermediaries. As a modern SaaS application, Distribution Management digitally transforms workflows to increase business agility, streamline operations, and ensure continuous compliance.

Benefits

Create productive and collaborative relationships with producers

One-size-fits-all approaches to managing relationships with all your producers are obsolete. To help carriers ensure that relationships remain productive, Distribution Management empowers sales managers and field representatives to create differentiated onboarding experiences, build targeted performance and incentive plans, and nurture producers with timely and valuable information.

Enhance sales and marketing decision making

Producer performance data is often spread across multiple systems, spreadsheets, or on paper, which makes it challenging for leaders to make data-driven decisions. Distribution Management puts data at insurer’s fingertips to drive action, identify best practices, and offer the transparency needed to collaboratively strategize with their producers to meet the needs of the market.

Increase efficiency and compliance of distribution channels

Duck Creek Distribution Management digitally transforms operations and enhances experiences by automating activities such as background checks, license/appointment data imports, and compensation calculations. Distribution Management enables insurers to offload labor-intensive administrative work and focus on value-added activities like onsite visits, strategic planning, and sharing of performance insights.

Distribution Management Solution

Producer relationship management

Compensation management

Performance management

Producer self-service

Digitally transform the entire relationship lifecycle with producers from recruitment to termination or succession

Onboarding, contract management, and termination or succession are automated with integrations to background check and e-signature vendors and local, state, or industry systems like NIPR

Education, training, and E&O coverage tracking keep producers up to speed and compliant with the latest business or regulatory requirements

Hierarchy management segments producers across a variety of dimensions to support managing relationships with distinct business rules

Just-in-time appointments ensure that investments go towards productive agents by avoiding the costs of appointing producers who do not write business

Bulletins keep producers engaged with communications about new product campaigns, planned events, and other important information

Create and manage complex and unique incentives that steer producers towards the right outcomes

Low-code configuration tools provide the flexibility and agility needed to create compensation schedules tailored to each producer relationship and its goals

Offer non-monetary incentives such as trips or conference passes to supplement traditional commission, bonus, or profit-sharing programs

Robust and accurate calculation engine that includes “what-if” analysis capabilities to understand the impact of rate adjustments

Integrations with payment processors of choice to deliver payments accurately and on time

Collaboratively build action plans with producers

Annual plans capture the go-to-market strategies and performance goals of each producer

Forecasting tools based on current and historical data define what producers need to generate in order to meet their incentive targets

Task management tools enable field representatives to stay engaged with producers and collaborate towards achieving goals

Configurable reports, scorecards, and dashboards for executives or field representatives increase visibility into performance at the producer group or individual level

Mobile capabilities increase the productivity of onsite meetings and allow field representatives to act as advocates on a producer’s behalf

Empower producers to manage their performance and relationships with carriers

Secure, online producer portal acts as the primary point of contact and provides self-service capabilities anytime and on any device

Change request and inquiry mechanisms handle activities such as updating agency profile data or resolving disputes to be completed by producers themselves, with or without approval requirements by carrier staff

Reports and dashboards offer quick and easy access to data for producers to monitor their own performance, view the status of contest standings, as well as better understand their compensation

Testimonials

Our loss ratios are 20% lower than what we expected when we started this business. That’s due in part to our ability to make changes in Duck Creek and deploy them into production very quickly when underwriters see emerging trends.

The volume of work we do with independent agents makes automated distribution channel management a key resource for our organization. We have enjoyed many tangible benefits from our relationship with Duck Creek.

What’s Happening In Our World

Blog Resources Events

Brochure

Duck Creek Distribution Management Brochure

Sam A. Shay

Any time spent on manual processes is time lost on developing business. Efficiencies in every aspect of your distribution network are key to increasing profitability as quickly as possible.

Blog Post

Distribution Management Challenges Your Field Reps are Facing Today

Prasad Boppana

Distribution models for insurance companies are continuing to evolve as carriers seek to better connect with their customers. For some carriers, this has meant creating channels for selling and servicing customers directly. But for many other carriers, the role of the independent agent in this aspect remains just as important as ever, and ensuring the…

Webinar

Webinar Replay: Empowering the Agent of the Future, Distribution Management

In this dynamic discussion, Karlyn Carnahan, Head of the Americas P&C practice from Celent, and Prasad Boppana, VP of Product Management from Duck Creek, uncover what modern strategies and tools can help empower the agent of the future.

Policy

Customer needs are evolving rapidly. Duck Creek Policy is a powerful and flexible policy administration system that enables carriers to service the complete policy lifecycle.

Learn More

Digital Engagement

Duck Creek Digital Engagement enables carriers to drive product/market expansion by providing intuitive online transactions for agents, brokers, MGAs, or policyholders.

Learn More

Get Started Today

Whether you’re launching a greenfield initiative, changing providers, or looking to make a digital transformation, our multi-faceted team of insurance and technology experts can help get you there.