Medical Professional Liability

Peace of mind.

Made on Duck Creek.

There’s a new standard in medical professional liability (MPL) – one where carriers offer healthcare providers modern personalized coverage, giving them peace of mind as they care for their patients. Duck Creek provides insurance-specific SaaS applications, an MPL line of business kit, integrations with insurtechs, and low-code tools medical professional liability carriers need to rapidly seize market opportunities and reinvent themselves in a world of constant change.


Accelerate speed to market

Manage myriad data sources with enhanced data capabilities that allow carriers to recognize opportunities and provide innovative products more quickly to keep pace with a competitive market. Our practical guide shows how carriers can accelerate product innovation for any line of business.

Improve operational efficiency

Utilize modern, low-code technologies that enable building medical professional products and defining workflows and business rules that enable easier processing of additions and removals of medical personnel, office locations, and various medical equipment.

Better risk management

Gain a complete view of medical personnel and office locations to drive better rating decisions, underwriting, and claims management.

The rating engine was something that stood out for Duck Creek over the competitors that we looked at. And once we got into that decision process, we took it a step further and did a proof of concept with Duck Creek. And that really sold us.

Eric Crockett
Vice President IT

End-to-End Professional Liability Lifecycle

Utilize our medical professional liability LOB kit and remain focused on your unique business

Capabilities Enabled

  • Accelerate implementations with pre-built workflows to capture physician and hospital risks
  • Integrate product development environment that enables “what-if” modeling


  • Implement new products in weeks, not years
  • Reduce product development resources
  • Utilize our medical professional liability LOB kit with a pre-built starting point

Modernize MLP underwriting throughout the policy lifecycle

Capabilities Enabled

  • Automate the entire policy lifecycle from quote to underwrite and renewal with the ability to include skilled employees as needed
  • Quickly deliver rating to agency management systems and tailor quotes for customers
  • Implement ecosystem integrations that prevent loss and enable risk management
  • Automate underwriting and workflows based on rules


  • Reduce underwriting expenses
  • Provide better customer service and increase satisfaction with more adequate and affordable coverage
  • Lower loss ratios
  • Leverage reusable components from base a medical professional liability product to rapidly develop new products

Offer efficient and convenient payment options your medical professional liability customers expect

Capabilities Enabled

  • Define payment plans, discounts, and installments that meet the unique needs of medical professionals
  • Configure communications regarding reminders and notices or penalties for late payments
  • Leverage APIs to provide businesses seamless omni-channel payment options across web, mobile, email, and text


  • Decrease claims processing times
  • Reduce claims leakage
  • Increase customer satisfaction
  • Speed claim resolution
  • Lower loss adjustment expense
  • Improve customer/claimant experiences

Manage litigation and complex decisions while adjudicating medical professional liability claims

Capabilities Enabled

  • Intelligent segmentation and triage of claims, allowing for complex cases to be identified for early intervention
  • Easily managed litigation and historical performances of law firms, jurisdictions, etc.
  • Integration with our ecosystem partners for legal budgeting and legal bill review
  • Visibility into coverage and limit structures to improve coverage decisions


  • Decrease claims processing times
  • Reduce claims leakage
  • Increase customer satisfaction
  • Speed claim resolution
  • Lower loss adjustment expenses
  • Improve homeowner/claimant experiences

Provide producer self-service, increasing productivity and loyalty

Capabilities Enabled

  • Ensure that medical professionals find the right coverage by extending your distribution networks through integrations
  • Seamlessly connect medical business personnel or agents to quoting portals by eliminating redundant data entry after they initiate quotes on agent management systems or comparative raters
  • Leverage a single point of change to maintain multiple user portals under a common set of product definitions


  • Increase new business to consumer or agent portals
  • Increase agent retention
  • Optimize quote to bind ratios
  • Lower customer acquisition costs
  • Increase customer satisfaction
  • Lower portal maintenance costs

Gain a 360-degree view of businesses, medical personnel, and related risks

Capabilities Enabled

  • Create a single source of truth that consolidates medical professional data across Duck Creek solutions, internal systems, and external data data across Duck Creek solutions, internal systems, and external data feeds like telematics 
  • Maintain timely views of the business, medical professional, regulatory, and economic landscape with tools that ease data mapping, business rules management, and metrics development 
  • Develop persona-based reports and dashboards that answer common operational or management questions and provide analytic insights to executives, underwriters, and claims handlers


  • Improve reserving accuracy
  • Reduce expenses and optimize claims cycle times
  • Improve reporting accuracy

Featured Integrations

Our comprehensive partner ecosystem features a number of integrations to technology providers who support medical professional liability: