Medical Professional Liability

Peace of mind.

Made on Duck Creek.

About Benefits Customer Success Capabilities Ecosystem Resources

There’s a new standard in medical professional liability (MPL) – one where carriers offer healthcare providers modern personalized coverage, giving them peace of mind as they care for their patients. Duck Creek provides insurance-specific SaaS applications, an MPL line of business kit, integrations with insurtechs, and low-code tools medical professional liability carriers need to rapidly seize market opportunities and reinvent themselves in a world of constant change.

Benefits

Accelerate speed to market

Manage myriad data sources with enhanced data capabilities that allow carriers to recognize opportunities and provide innovative products in a competitive market.

Improve operational efficiency

Utilize modern, low-code technologies that enable building medical professional products and defining workflows and business rules that enable easier processing of additions and removals of medical personnel, office locations, and various medical equipment.

Better risk management

Gain a complete view of medical personnel and office locations to drive better rating decisions, underwriting, and claims management.

The rating engine was something that stood out for Duck Creek over the competitors that we looked at. And once we got into that decision process, we took it a step further and did a proof of concept with Duck Creek. And that really sold us.

End-to-End Professional Liability Lifecycle

LOB Content

Streamlined Policy Lifecycle

Convenient Payments

Efficient Claims Management

Digital Distribution

Unify Customer Data

Utilize our medical professional liability LOB kit and remain focused on your unique business

Learn about Duck Creek Industry Content

Capabilities Enabled

Accelerate implementations with pre-built workflows to capture physician and hospital risks

Integrate product development environment that enables “what-if” modeling

Benefits

Implement new products in weeks, not years

Reduce product development resources

Utilize our medical professional liability LOB kit with a pre-built starting point

Modernize MPL underwriting throughout the policy lifecycle

Learn About Duck Creek Policy

Capabilities Enabled

Automate the entire policy lifecycle from quote to underwrite and renewal with the ability to include skilled employees as needed

Quickly deliver rating to agency management systems and tailor quotes for customers

Implement ecosystem integrations that prevent loss and enable risk management

Automate underwriting and workflows based on rules

Benefits

Reduce underwriting expenses

Provide better customer service and increase satisfaction with more adequate and affordable coverage

Lower loss ratios

Leverage reusable components from base a medical professional liability product to rapidly develop new products

Offer efficient and convenient payment options your medical professional liability customers expect

Learn about Duck Creek Billing

Capabilities Enabled

Define payment plans, discounts, and installments that meet the unique needs of medical professionals

Configure communications regarding reminders and notices or penalties for late payments

Leverage APIs to provide businesses seamless omni-channel payment options across web, mobile, email, and text

Benefits

Decrease claims processing times

Reduce claims leakage

Increase customer satisfaction

Speed claim resolution

Lower loss adjustment expense

Improve customer/claimant experiences

Manage litigation and complex decisions while adjudicating medical professional liability claims

Learn about Duck Creek Claims

Capabilities Enabled

Intelligent segmentation and triage of claims, allowing for complex cases to be identified for early intervention

Easily managed litigation and historical performances of law firms, jurisdictions, etc.

Integration with our ecosystem partners for legal budgeting and legal bill review

Visibility into coverage and limit structures to improve coverage decisions

Benefits

Decrease claims processing times

Reduce claims leakage

Increase customer satisfaction

Speed claim resolution

Lower loss adjustment expense

Improve customer/claimant experiences

Provide producer self-service, increasing productivity and loyalty

Learn about Duck Creek Producer

Capabilities Enabled

Ensure that medical professionals find the right coverage by extending your distribution networks through integrations

Seamlessly connect medical business personnel or agents to quoting portals by eliminating redundant data entry after they initiate quotes on agent management systems or comparative raters

Leverage a single point of change to maintain multiple user portals under a common set of product definitions

Benefits

Increase new business to consumer or agent portals

Increase agent retention

Optimize quote to bind ratios

Lower customer acquisition costs

Increase customer satisfaction

Lower portal maintenance costs

Gain a 360-degree view of businesses, medical personnel, and related risks

Learn about Duck Creek Insights

Capabilities Enabled

Create a single source of truth that consolidates medical professional data across Duck Creek solutions, internal systems, and external data data across Duck Creek solutions, internal systems, and external data feeds like telematics

Maintain timely views of the business, medical professional, regulatory, and economic landscape with tools that ease data mapping, business rules management, and metrics development

Develop persona-based reports and dashboards that answer common operational or management questions and provide analytic insights to executives, underwriters, and claims handlers

Benefits

Improve reserving accuracy

Reduce expenses and optimize claims cycle times

Improve reporting accuracy

Featured Integrations

Our comprehensive partner ecosystem features a number of integrations to technology providers who support medical professional liability:

Hyland - Document Management

Milliman Datalytics-Defense - Predictive Litigation Costs

Conduent - Medical Bill Review

Compex - Medical Records Retrieval

Gradient AI - Predictive Modeling

Accurate Background - Background Screening

Authentic4D - Injury Claim Assessment & Resolution

What’s Happening In Our World

Blog Resources Events

Duck Creek is Named a Leader in the 2021 Gartner^® Magic Quadrant^™ for P&C Core Platforms, North America

Read why Duck Creek has been named a Leader for the seventh consecutive year* by Gartner in its 2021 Magic Quadrant for P&C Core Insurance Platforms, North America. Our placement as a Leader is due to our completeness of vision and ability to execute, which we believe helps carriers move faster and more efficiently than…

White Paper

Tackling the Complex Challenges of Medical Professional Liability Insurance

This white paper outlines key strategies for taming the challenge of constantly changing, complex data and producing accurate premium quotes on large-schedule policies faster than your competitors.

Webinar

Coverys Webinar: Taming Complexity and Boosting Speed for MPL Insurers

Leading MPL insurer Coverys care to Duck Creek with aggressive goals: streamline product development, increase speed to market, and unify internal processes; select one platform capable of handling large schedules and complex risk modeling; replace three legacy claims systems and four legacy rating, billing, and policy systems; and convert all existing claims data for use…