Medical Professional Liability

Peace of mind.

Made on Duck Creek.

There’s a new standard in medical professional liability (MPL) – one where carriers offer healthcare providers modern personalized coverage, giving them peace of mind as they care for their patients. Duck Creek provides insurance-specific SaaS applications, an MPL line of business kit, integrations with insurtechs, and low-code tools medical professional liability carriers need to rapidly seize market opportunities and reinvent themselves in a world of constant change.

Benefits

Accelerate speed to market

Manage myriad data sources with enhanced data capabilities that allow carriers to recognize opportunities and provide innovative products more quickly to keep pace with a competitive market. Our practical guide shows how carriers can accelerate product innovation for any line of business.

Improve operational efficiency

Utilize modern, low-code technologies that enable building medical professional products and defining workflows and business rules that enable easier processing of additions and removals of medical personnel, office locations, and various medical equipment.

Better risk management

Gain a complete view of medical personnel and office locations to drive better rating decisions, underwriting, and claims management.

The rating engine was something that stood out for Duck Creek over the competitors that we looked at. And once we got into that decision process, we took it a step further and did a proof of concept with Duck Creek. And that really sold us.

Eric Crockett

Vice President IT

End-to-End Professional Liability Lifecycle

LOB Content

Streamlined
Policy Lifecycle

Convenient
Payments

Efficient Claims Management

Digital
Distribution

Unify
Customer Data

Utilize our medical professional liability LOB kit and remain focused on your unique business

Learn about Duck Creek Industry Content

Capabilities Enabled

Accelerate implementations with pre-built workflows to capture physician and hospital risks
Integrate product development environment that enables “what-if” modeling

Benefits

Implement new products in weeks, not years
Reduce product development resources
Utilize our medical professional liability LOB kit with a pre-built starting point

Modernize MLP underwriting throughout the policy lifecycle

Learn about Duck Creek Policy

Capabilities Enabled

Automate the entire policy lifecycle from quote to underwrite and renewal with the ability to include skilled employees as needed
Quickly deliver rating to agency management systems and tailor quotes for customers
Implement ecosystem integrations that prevent loss and enable risk management
Automate underwriting and workflows based on rules

Benefits

Reduce underwriting expenses
Provide better customer service and increase satisfaction with more adequate and affordable coverage
Lower loss ratios
Leverage reusable components from base a medical professional liability product to rapidly develop new products

Offer efficient and convenient payment options your medical professional liability customers expect

Learn about Duck Creek Billing

Capabilities Enabled

Define payment plans, discounts, and installments that meet the unique needs of medical professionals
Configure communications regarding reminders and notices or penalties for late payments
Leverage APIs to provide businesses seamless omni-channel payment options across web, mobile, email, and text

Benefits

Decrease claims processing times
Reduce claims leakage
Increase customer satisfaction
Speed claim resolution
Lower loss adjustment expense
Improve customer/claimant experiences

Manage litigation and complex decisions while adjudicating medical professional liability claims

Learn about Duck Creek Claims

Capabilities Enabled

Intelligent segmentation and triage of claims, allowing for complex cases to be identified for early intervention
Easily managed litigation and historical performances of law firms, jurisdictions, etc.
Integration with our ecosystem partners for legal budgeting and legal bill review
Visibility into coverage and limit structures to improve coverage decisions

Benefits

Decrease claims processing times
Reduce claims leakage
Increase customer satisfaction
Speed claim resolution
Lower loss adjustment expenses
Improve homeowner/claimant experiences

Provide producer self-service, increasing productivity and loyalty

Learn about Duck Creek Producer

Capabilities Enabled

Ensure that medical professionals find the right coverage by extending your distribution networks through integrations
Seamlessly connect medical business personnel or agents to quoting portals by eliminating redundant data entry after they initiate quotes on agent management systems or comparative raters
Leverage a single point of change to maintain multiple user portals under a common set of product definitions

Benefits

Increase new business to consumer or agent portals
Increase agent retention
Optimize quote to bind ratios
Lower customer acquisition costs
Increase customer satisfaction
Lower portal maintenance costs

Gain a 360-degree view of businesses, medical personnel, and related risks

Learn about Duck Creek Insights

Capabilities Enabled

Create a single source of truth that consolidates medical professional data across Duck Creek solutions, internal systems, and external data data across Duck Creek solutions, internal systems, and external data feeds like telematics
Maintain timely views of the business, medical professional, regulatory, and economic landscape with tools that ease data mapping, business rules management, and metrics development
Develop persona-based reports and dashboards that answer common operational or management questions and provide analytic insights to executives, underwriters, and claims handlers