How Can We Help?

Welcome to the Duck Creek Support Portal. We are excited to have all our resources in one place. Don’t forget to bookmark this page for future support requirements. Individual logins are required for systems at the moment.

Log a Case

Open a case to report issues, request information or make inquiries.

Access The Pond

Join our Duck Creek User Community where you can access product and functionality knowledge and get answers to your questions. Register your interest by clicking below and our team will be in touch.

Duck Creek University

Log in here to access the latest courses available on Duck Creek products and services.

Log a Request

Access predefined Service Catalog items by category.

Search Solution Center

Access a wealth of verified product documentation that supports and enhances your journey with Duck Creek products and services.

User Groups

Where customers & teams unite to shape software, share best practices, and understand market needs.