Duck Creek Compliance
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Duck Creek Compliance lets you internalize all of your compliance processes to satisfy EU Solvency II directive.
Combining actuarial calculations (Pillar 1) and regulatory reporting at the national and European levels (Pillar 3), Prima Compliance is a secure, all-in-one solution that is always compliant with Solvency II regulations.
Suncorp’s ‘digital insurer’ policy transformation program will empower it to deliver improved customer and employee outcomes.
SYDNEY – December 3, 2024 – Duck Creek Technologies, the global intelligent solutions provider defining the future of property and casualty (P&C) and general insurance, has announced a new partnership with Suncorp, one of Australia’s and New Zealand’s largest general insurers.
Duck Creek will deliver cloud-native, low-code core insurance delivery solutions as part of Suncorp’s recently announced ‘digital insurer’ policy transformation program. Duck Creek’s SaaS solutions will replace multiple on-premises legacy systems and help Suncorp achieve its customer-outcome and value focused strategies.
The multi-year agreement for Duck Creek policy, billing and Clarity (data, insights and AI) solutions is an important milestone, and will underpin the next era of technology modernisation and process simplification for Suncorp. Duck Creek’s cohesive and comprehensive suite is expected to reduce Suncorp’s technological complexity, support their ability to deliver enhanced customer value and personalisation, and improve operational efficiency.
Suncorp aims to develop more customer-centric, data-driven and brand-specific propositions and experiences without the associated complexity; and deliver value to market faster and more efficiently across its personal and commercial brands in Australia and New Zealand.
“Modernising our core insurance platforms will help us deliver innovative and affordable customer propositions, simplify and streamline our operations, and importantly enable our people,” said Lisa Harrison, Chief Executive Consumer Insurance at Suncorp.
“Through a rigorous RFP process, we selected Duck Creek as it has a proven track record both globally and locally.”
“This is a multi-year program designed to roll out new capabilities in a safe, smart and efficient way. We have assigned dedicated business and technical leadership to work alongside Duck Creek and our integration partner, with strong governance structures and oversight.
“We look forward to a successful ongoing partnership with Duck Creek to help deliver this important program,” Ms. Harrison said.
“Suncorp is pushing the boundaries of insurance innovation. They appreciate that they’re not in the business of just insuring assets, but of delivering confidence and better experiences and outcomes for their policyholders,” said Christian Erickson, Managing Director (APAC) of Duck Creek Technologies. “Duck Creek’s vision, to transform insurance technology, helping insurers be smarter, faster and more efficient, and provide the best protection for people and businesses, is aligned with Suncorp’s, as a future-focused and protection-driven insurer. This makes us ideal partners and we’re honored to be a part of helping deliver Suncorp’s strategy. We believe Suncorp will push us to think and innovate differently and we are excited for the outcomes we will achieve together.”
The unique modular architecture of Duck Creek’s OnDemand platform will help accelerate Suncorp’s innovation timelines, reducing new product time-to-market from months to weeks and product amendments from weeks to days. The OnDemand platform will also help Suncorp increase automation, eliminate manual processes and enhance data-driven decision making.
“Our policyholder-centric solutions are designed to equip Suncorp to overcome any technological obstacles and refocus resources toward delivering new innovative customer propositions and experiences,” Mr. Erickson said.
About Duck Creek Technologies
Duck Creek Technologies is the global intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built, enabling the industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations. Authenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when, where, and how they need it most. Our market-leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. Visit www.duckcreek.com to learn more. Follow Duck Creek on our social channels for the latest information – LinkedIn and X.
About Suncorp Group
Suncorp Group is an ASX-listed Trans–Tasman insurance company, headquartered in Brisbane, Australia. With a heritage dating back more than 100 years, Suncorp provides insurance products and services through some of Australia and New Zealand’s most recognisable brands.
Media Contacts:
Duck Creek
Chris Hamilton
chris.hamilton@duckcreek.com
Suncorp
James Spence
James.spence@suncorp.com.au
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Duck Creek is committed to providing the information you need to solve your insurtech needs. Find answers to common questions below or, if this information isn't enough, fill out the form at the bottom of the page. Our team will respond with the answers you need.
Duck Creek offers you the flexibility to purchase our products either in a stand-alone implementation, as part of an à la carte suite of products, or as a comprehensive suite. Our products are designed to work together or independently, providing you with the choice and flexibility you need.
Integration: The products are designed to work together seamlessly, providing a more streamlined and efficient experience.
Cost savings: Purchasing products as a suite may offer cost savings compared to purchasing them individually.
Consistency: Using a suite of products from the same company ensures a consistent user experience and reduces the learning curve for new users.
Yes - Duck Creek’s products are deployed on Microsoft’s Azure cloud. Our evergreen SaaS (Software as a Service) platform is designed to lower the total cost of ownership for your solution without the need for large IT (Information Technology) teams and expensive upgrades. And with Active Delivery, available for Claims and Policy today and rolling out to all Duck Creek products, when a new version of a Duck Creek product comes out, “feature flags” allow you to accept the update on your terms, and start using the new version when you choose without deploying an IT team to manually update the system.