INTERTEL

For over 25 years, INTERTEL has been the nationally recognized leader in medical canvassing — providing the most secure, consistent, and accurate information to the insurance and claims defense industry.

Medical Canvassing is designed to gather data from medical facilities, such as hospitals, clinics, and pharmacies, in a specific geographic area to assist in verifying when and where a claimant may have received treatment. INTERTEL’s scoring model and historical treatment timeline report allow a more comprehensive view of claim-related treatment information.

View All Partners
Advantages
  • Auto-populate claims information from Duck Creek to the INTERTEL Request Form when ordering, eliminating any need to rekey information
  • Automated status updates within Duck Creek
  • Instant access within Duck Creek to critical information via INTERTEL’s historical treatment timeline report and comprehensive medical canvass report
  • Helps determine whether the claimant has a history of injury claims and/or pre-existing conditions
Features
  • Assists with determining if the claimant received treatment prior to the date of loss
  • Verifies alleged injuries are not those for which the claimant previously sought treatment
  • Helps determine whether the claimant has a history of injury claims
  • Verifies medical treatment location information for targeted record retrieval
Expertise
  • Largest medical canvass operation in North America with more than 40 years of industry experience.
  • Utilized by the largest carriers and TPA’s in North America, adhering to the highest data security and privacy requirements by undergoing an annual SOC 2 Type II audit.
  • Multiple 3rd party data integrations to enhance output and accuracy.
  • The only pure-play medical canvass provider that utilizes propriety technology to obtain medical treatment information securely, accurately, and timely.