AI Built for Insurance Decisions
Generic AI creates uncertainty. Duck Creek Agentic Intelligence grounds every outcome in an insurance-specific context, regulatory requirements, and carrier knowledge for more informed, consistent, and explainable decisions at scale with confidence and accountability.
Turn Intelligence Into Business Outcomes
Why Agentic Intelligence Matters
How Agentic Intelligence Powers Insurance Decisions
Insurance Knowledge Built In
Agents apply insurance-specific knowledge rather than relying on generic AI reasoning.
- Accesses underwriting, claims, policy, and regulatory knowledge.
- Understands insurance terminology and relationships.
- Applies carrier-specific context at runtime.
- Learns from governed insurance assets.
How AI Is Reshaping Insurance Operations
“Through advances such as intelligent agents and the automation patterns emerging from agentic design, insurers are consolidating fragmented workflows into connected, intelligent, adaptive systems.”
Microsoft, From bottlenecks to breakthroughs: How agentic AI is reshaping insurance (Feb 2025)
Grounded in Your Data
Responses are grounded in trusted insurance data, documents, and business context, not model assumptions.
- Retrieves relevant carrier documents and data.
- Connects information through insurance knowledge graphs.
- Reduces hallucinations and unsupported conclusions.
- Delivers more accurate, consistent outcomes.
Explainable by Design
Make every decision easier to understand, traceable, and defensible.
- Enforces business rules and compliance guardrails.
- Generates reasoning traces and decision explanations.
- Provides rule citations and confidence indicators.
- Supports audit and regulatory requirements.
Built for Your Ecosystem
Build on the systems, models, and data you already trust.
- Reuse existing rules, models, and policy content.
- Bring your own AI models and data sources.
- Connect through open standards and protocols.
- Maintain strict tenant-level isolation.
Frequently Asked Questions
Duck Creek Loss Control works with over 150 insurers to reduce claims, enhance underwriting, and boost customer retention. Its integration with Duck Creek Policy provides underwriters with real-time risk insights, enabling smarter account selection, precise pricing, and proactive risk management. Automated workflows streamline underwriting and loss control processes, improving portfolio performance and customer satisfaction.
Resources to Power Your Knowledge
Trusted resources selected for distribution and compliance leaders
