Delivery & Support

We listen to our clients to understand how to build their business strategy, and we lead them to a solution based on decades of experience. Our goal is to help you transform the intimidating and complex into radically simple experiences that move your business forward.

Service Delivery Hero
Service Delivery 1

Cloud Delivery

Our cloud-based service allows you to focus on your business and leave the technology to us. Far more than cloud hosting, we deliver application monitoring and security, regular upgrades, and an end-to-end solution for our Platform, applications, and industry content.

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Service Delivery 2

Professional Services

Working in concert with our Implementation Partners, our team of over 400 Duck Creek professional services experts show up and lead. We operate with substance and quality, and we listen with the intention of true understanding.

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Service Delivery 3

Support

From our beginnings in Bolivar to our global team of over 1,000 professionals today, Duck Creek has been built from a place of integrity and industry expertise. Our support group works with customers by starting with a respect for their business. We prioritize this respect as a profound responsibility for delivering in everything we do. Our teams collaborate globally to support our customers around the clock.

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Service Delivery 4

Duck Creek University

DCU is focused on people, not products. We don’t just show students how to work with our software; we teach them that the power to create a stronger future is in their hands. We have always believed that people are at the center of what we do – and DCU exists to empower those people.

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Platform and Applications

Discover how our open, configurable platform and integrated applications accelerate decisions, streamline operations, and empower your business transformation

System
Intelligent Applications

A unified, cloud-native core that standardizes operations, simplifies governance, and scales across regions without increasing complexity.

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Agentic AI Platform

AI-powered agents that help teams make faster, more consistent decisions while maintaining enterprise governance and human oversight.

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Let us know how we can help.

How can Duck Creek Help You?

Modernize your operations, unlock AI-powered insights, and deliver better outcomes—at your pace.

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Locations
Boston, Massachusetts (HQ)
100 Summer St 8th Floor Suite #801
Boston, MA 02110
(833) 798 7789
Sydney, Australia
360 Kent St
NSW 2000
+61 1800 430 929