There’s a new standard in homeowners’ insurance which allows insurers to quickly design intuitive and intelligent solutions that adapt to homeowners’ ever-changing needs by providing policy solutions, flexible payment options, frictionless claim resolution, and superior user experiences. With the Duck Creek Suite, we provide insurance-specific SaaS applications, homeowners-specific integrations and content, and low-code tools you need to rapidly seize opportunity and reinvent yourself in a market of constant change.
Benefits
Achieve hyper-personalisation
Tailor coverage to insureds’ needs by unifying multiple data sources such as roof quality and risk perils, policyholder credit score, home telematics, and fraud risk protection to create a single source of truth that captures customer intent. Make products that incorporate non-traditional variables for pricing and discounts that incentives producers and influence customer behavior.
Deliver products at scale quickly
Create straightforward, easy-to-navigate workflows that enable self-service experiences for homeowners and producers. Leverage reusable components from implemented homeowners’ products to rapidly develop products that ensure price adequacy and proper segmentation.
Efficiently Service Customers
Increase customer satisfaction and retention by providing convenient, transparent interactions and streamlined workflows through automated quotes, implementing low touch underwriting, and streamlining claims that utilise data from our vast partner ecosystem. Provide easy access to information through next-gen portals designed to meet the expectations of agents and policyholders for digital interactions.
End-to-End Homeowners Lifecycle
Personalized Product Development
Streamlined Policy Development
Convenient Payments
Intelligent Claims
Digital Distribution
Unify Customer Data
Utilize our Homeowners LOB kit in conjunction with Duck Creek Rating to deliver homeowners’ insurance that gives homeowners the right protection
Leverage our Personal Home LOB Kits and low-code tools to quickly develop coverages, rules, rates, and forms to better protect homeowners and their properties
Access our partner ecosystem integrations for data validation of property address and location, roof quality, natural disaster intelligence, etc., which enable more accurate pricing and streamline underwriting
Benefits
Implement new products in weeks, not years
Reduce product development resources
Enable “touchless” underwriting of personal property for new and renewal business
Automate the homeowners’ policy lifecycle from quote to underwriting and renewal with the ability to include skilled employees as needed
Deliver rating results within seconds to comparative shopping websites or agency management systems and tailor quotes
Process out-of-sequence endorsements and easily add new property such as jewelry, fine art, or anything else of value
Utilize smart sensors and smart devices through our ecosystem integrations that prevent loss by notifying insureds of potential issues such as gas leaks, water leaks, or open garages
Benefits
Increase customer satisfaction through more adequate and affordable coverage
Safer homes – pay for required protection
Notify insureds of issues such as leaks via smart sensors
Develop the flexible homeowners’ insurance payment options your customers expect
Automate property loss from first notice to investigation, evaluation, adjudication, payment, and CAT management with the ability to include skilled claims handlers as needed
Engage with homeowners and deliver transparency throughout the claims lifecycle when necessary to reassure and update them on the status of their claims
Utilize digital capabilities to complete the investigation phase and avoid in-person inspections
Integrate with our partner ecosystem to utilize IoT devices to prevent losses and enable connected homes
Create a single source of truth that consolidates homeowner and property data across Duck Creek solutions, internal systems, and external data feeds like smart sensors
Maintain timely views of the homeowner, regulatory, and economic landscape with tools that ease data mapping, business rules management, and metrics development
Develop persona-based reports and dashboards that answer common operational or management questions and provide analytic insights to executives, underwriters, and claims handlers
Benefits
Improve reserving accuracy
Reduce expenses and optimize claims cycle times
Improve reporting accuracy
Get a 360=degree view of homeowner, dwelling, property, (location, credit score) and related risks
Improve risk analysis and prevention
Featured Integrations
Our comprehensive partner ecosystem features a number of integrations to technology providers who support homeowners:
