Nicole Dalal
Chief Customer Experience Officer
GAINSCO Auto Insurance
Nicole Dalal is the SVP of Customer Operations and Alternative Distribution at GAINSCO Auto Insurance.
She is an experience financial services executive with experience is Customer Experience, Alternative Distribution (online selling), and Project Implementation. Nicole is currently the Chief Project Owner of the Duck Creek implementation of Policy, Billing and Distribution Management. She also holds a lead role in her company with project strategy and evolving the customer experience.
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