Elaine joined Duck Creek in 2019 as a Duck Creek Claims Product Manager. She is responsible for defining the R&D initiatives for the Claims product and works with Duck Creek Claims customers to understand their priorities. Elaine has spent her 15+ year career in the insurance industry, beginning as a Claims professional at Liberty Mutual with direct experience handling Personal Auto and Homeowners Claims as well as managing large teams of Claim Handlers. While at Liberty Mutual, she helped roll out a new Claim system and owned the Homeowners Claims digital strategy and product development. Elaine holds an MBA from DePaul University with concentrations in Leadership and Change Management and Entrepreneurship.