PODCAST

Conversations

On The Creek

Listen in on Duck Creek’s insurtech podcast where we interview thought leaders on how the latest insurtech is transforming the P&C insurance industry. New episodes available every second Tuesday of the month!

Introducing the Host

Rob Savitsky is Director of Product Marketing at Duck Creek. Also the lead host of the Conversation of the Creek podcast, Rob and a rotating cadre of Duck Creek employees discuss all things insurtech-related.

The Importance of Payments for Insurers with Bernhard Schneider of PWC

With Bernhard Schneider

25:15 | Mar 19, 2024

We explore how critical payments is to the overall insurance value chain, why insurers struggle to comprehend how much they are even spending on the payments capabilities they provide, and discuss the potential savings insurers can extract from a next generation payments setup.

Latest Episodes

PODCAST
The Importance of Payments for Insurers with Bernhard Schneider of PWC
March 18, 2024

We explore how critical payments is to the overall insurance value chain, why insurers struggle to comprehend how much they are even spending on the payments capabilities they provide, and discuss the potential savings insurers can extract from a next generation payments setup.

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Insurance Accelerators, MGAs, and AI, with David Gritz of Insurtech NY
February 22, 2024

Diving into the role of insurance startup accelerators in facilitating innovation, the evolving role of the MGA and carrier relationship, and the impact of AI.

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Millennial Perspectives: Forecasting the Insurance Landscape in ’24 with Ema Roloff
January 24, 2024

Unpacking 2024 insurance trends with Ema Roloff: Generative AI impact, millennial attraction, and claims team evolution.

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Harnessing Data for Better Insurance Decisions with Sully McConnell of Snowflake
December 4, 2023

Explore the impact of data strategy on insurance, consequences of poor data quality, and the future of generative AI in this insightful discussion.

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Live from ITC Vegas ’23 – The Innovators Part 2
November 29, 2023

Discover generative AI in insurance, evolving customer expectations, DE&I in talent acquisition, claims litigation, and AI in customer communications in the 2nd part of our ITC Vegas Live podcast.

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Live from ITC Vegas ’23 – The Innovators Part 1
November 20, 2023

Join our ITC Vegas Conference with multiple guests for insightful discussions about AI in claims, telematics evolution, carrier DE&I initiatives, and groundbreaking satellite imagery technology in insurance.

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ITC Vegas 2023 Preview with Caribou Honig
October 10, 2023

Join Rob Savitsky in conversation with Caribou Honig, Chairman of InsureTech Connect for a glimpse into ITC Vegas 2023.

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Digital Twins in Insurance with Sarat Varanasi of Cognizant
September 12, 2023

Discover how digital twins are revolutionizing the insurance industry with Sarat Varanasi of Cognizant. Learn about real-time data, IoT sensors, and more!

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Building Insurtech for a Warming Climate with Ben Zimmerman of Opterrix
August 8, 2023

Explore climate change’s effect on insurance, and Opterrix’s role in preparing insurers for extreme weather.

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Live Episode! Reimagining Small Business Insurance with Matt Morgan of Argyle
July 11, 2023

Explore the insurtech landscape with Rob Savitsky and Matt Morgan of Argyle as they discuss the significance of brokers in 2023 and the pivotal role of tech in business strategy.

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Welcoming Imburse Payments to the Duck Creek Family with Oliver Werneyer
June 27, 2023

Oliver Werneyer, founder of Imburse, discusses the importance of payments to the insurance industry, insights from recent banking failures, and the future of Imburse post Duck Creek’s acquisition.

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Demystifying Smoke from Wildfire Risk with Tim Greene of Verisk
June 13, 2023

Verisk’s Tim Greene examines the fiscal ramifications of wildfire smoke damage, strategies for damage reduction for homeowners and insurers, and the use of data for future risk forecasting.

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Optimizing the Auto Claims Experience with Tanner Sheehan of LexisNexis Risk Solutions
May 8, 2023

Explore U.S. auto insurance trends with Tanner Sheehan. We’ll cover customer views, the effect of new data on claim resolution, the role of connected cars, and the future of data analytics in claims.

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Unpacking ChatGPT & OpenAI with Bob Breynaert of Microsoft
April 11, 2023

Explore AI’s frontier with Microsoft’s Bob Breynaert as we dissect ChatGPT’s human-like prowess and its transformative potential in streamlining insurance industry operations.

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How We Built Duck Creek with Andy Yohn
March 14, 2023

Co-founder Andy Yohn shares the entrepreneurial journey of Duck Creek, from its inception as a low-code rating engine to its evolution into a comprehensive suite of SaaS core system applications.

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The Future of Insurance Personalization with Bryan Falchuk
February 16, 2023

Explore the future of personalized insurance with Bryan Falchuk, where we delve into the industry’s utilization of SMS, the merits and demerits of third-party data, the role of AI/ML in curating tailored experiences, and the current state of usage-based insurance and telematics.

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Embedded Insurance with Simon Torrance
January 16, 2023

Simon Torrance offers invaluable insights into the burgeoning field of embedded insurance, discussing its potential for growth, strategic considerations for insurers, and the technological backbone supporting this paradigm shift.

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Accelerating Speed to Market for P&C Insurance Products with Martina Conlon of Aite-Novarica
December 13, 2022

Martina Conlon of Aite-Novarica unveils strategies for P&C insurers to fast-track product innovation and identifies essential features of a modern core system to support large-scale innovation.

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2022 Reflections and Insurtech Spotlight
November 8, 2022

In this episode, we reflect on the past year’s themes, spotlight our 2022 insurtech collaborations, and discuss how they enhance core systems with digital customer service, interactive videos, and CAT risk management tools.

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How Personalized Interactive Videos Enhance Customer Experiences
October 11, 2022

In this episode, we explore how personalized, interactive videos are revolutionizing customer experiences in the insurance sector, enhancing engagement, retention, and renewal rates.

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Distribution Channel Partnerships – Tales From a Broker
September 13, 2022

In this episode, Pete Tessier of BSI Insurance offers broker perspectives on insurance carrier partnerships, technology’s role in the industry, market understanding, consumer mindset, and the need for preventative guidance.

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Innovating and Building New Ventures with Dan Gumpright of Tenney 110 @ American Family Insurance
August 9, 2022
Dan Gumpright of Tenney 110 shares insights on the balance of incremental and disruptive innovation in the insurance industry, emphasizing the importance of rapid learning from failure and discussing current trends.
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Breaking Down the Barriers Between Producers and Insurers with Mark Harrison of IVANS
July 12, 2022
Mark Harrison of Ivans delves into facilitating business between insurers and producers, leveraging data exchanges for system integration, and anticipating future data flow dynamics.
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Managing Content in a Mobile World with Charlie Hanna of Hyland
June 14, 2022
In this episode, Charlie Hanna discusses the transformative potential of mobile technology in claims processing and the significance of document management system integrations in delivering top-notch customer service in the insurance sector.
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The Adiona Insurtech Story — Reimagining Motor Insurance with Telematics, AI and SaaS
May 10, 2022
In this episode, Adiona Insurance’s leadership reveals the insurtech’s mission to revolutionize the motor insurance industry through transparency, customer-centricity, and the strategic use of telematics, AI, and Duck Creek’s SaaS solutions.
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Duck Creek’s Hatch-a-thon and the Importance of Innovation with Rajeshwar Jamwal of EY
April 26, 2022
Duck Creek’s Quinn Easterbrook and EY’s Rajeshwar Jamwal explore the transformative power of innovation in the P&C insurance industry, ignited by Duck Creek’s inaugural Hatch-a-thon.
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Digital Customer Service: Transforming Producer Experience on Their Screens with Rick DeLisi of Glia
April 12, 2022
Rick DeLisi from Glia discusses the impact of Digital Customer Service (DCS) technology in insurance. The focus is on improving agent-policyholder relations and strategies to boost producer loyalty and performance.
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Leveraging AI in Subrogation with Jeff To of CCC Intelligent Solutions
March 29, 2022
Featuring insights from Jeff To of CCC Intelligent Solutions, this episode sheds light on using AI in subrogation to efficiently identify opportunities and enhance recoverables.
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Medical Record Retrieval in Bodily Injury Claims with Lauren Brown of Compex
February 8, 2022
Lauren Brown of Compex joins us to unpack trends in bodily injury claims, explore collaboration strategies to cut litigation costs, and examine how automated medical record retrieval accelerates claim resolution.
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Happier Homes with George Hosfield of LexisNexis Risk Solutions
January 11, 2022
George Hosfield of LexisNexis discusses the impact of new data and IoT on home insurance, recent weather-related trends, and the potential for enhanced customer experiences through better data use at quote stage.
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Aerial Imagery and Geospatial Analytics with Busy Cummings of CAPE Analytics
December 14, 2021
This podcast episode explores the integration of aerial imagery and AI in insurance, enhancing property risk management through detailed attribute collection and advanced geospatial analytics.
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Reflections on the Creek
November 9, 2021
In this episode, Rob Savitsky and Zach May from Duck Creek reflect on key highlights from our initial episodes and discuss where the show is going in the future.
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Pay-As-You-Go Billing in Workers’ Comp
October 12, 2021
In this episode, Rob Savitsky and Peter Herz from Duck Creek chat with Patrick Kimble of Split Limit Studios about the rise of pay-as-you-go billing in the workers’ compensation space.
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Managing Wildfire Risk with Clark Woodward of RedZone
September 14, 2021
In this episode, Clark Woodward of RedZone joins Rob Savitsky and Robert Fletcher to explore the intersection of wildfire risk scoring and insurance underwriting, illuminating how accurate risk assessment is transforming the industry.
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Fighting Fraud with Jeroen Morrenhof of FRISS
August 10, 2021
In this episode, Rob Savitsky and Zach May from Duck Creek chat with Jeroen Morrenhof of Friss about how AI-powered fraud detection solutions are helping insurers prevent and fight fraud.
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Communicating About CAT Events with Tara Kelly of SPLICE Software
July 26, 2021
Join Rob Savitsky and Peter Herz from Duck Creek in their chat with Tara Kelley of SPLICE about communication strategies and programs insurers are utilizing for engaging with policyholders about catastrophic (CAT) events.
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Reflections on a Year WFH with Jim Bramblet of Accenture
June 17, 2021
In this episode, Rob Savitsky from Duck Creek and Jim Bramblet of Accenture explore the impact of the pandemic on remote work and SaaS core systems deployment.
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AI-Powered Predictive Analytics’ Impact on Claims with Stan Smith of Gradient AI
May 26, 2021
In this episode, Rob Savitsky and Zach May from Duck Creek chat with Stan Smith of Gradient AI about how AI-powered predictive analytics are impacting claims.
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Underwriting Small Commercial Property with Tracey Waller of ISO (Part 2)
April 15, 2021
Rob Savitsky and Robert Fletcher from Duck Creek continue the discussion with Tracey Waller of ISO about underwriting small commercial property risk, and the impact of data informing better outcomes for carriers.
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Underwriting Small Commercial Property with Tracey Waller of ISO (Part 1)
April 15, 2021
In this two-part podcast, Rob Savitsky and Robert Fletcher from Duck Creek talk with Tracey Waller of ISO about underwriting small commercial property risk, and the impact of data informing better outcomes for carriers.
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Conquering Cyber Risk with Samit Shah of BitSight
March 17, 2021
In this episode, Rob Savitsky and Peter Herz of Duck Creek discuss cyber insurance market trends and carriers’ response strategies with BitSight’s Samit Shah.
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Telematics in Personal Auto: Ryan McMahon of Cambridge Mobile Telematics – Part 2
February 18, 2021
This episode features Rob Savitsky and Zach May from Duck Creek engaging in further dialogue with Ryan McMahon from Cambridge Mobile Telematics. They delve deeper into the influence of telematics on personal auto insurance.
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Telematics in Personal Auto: Ryan McMahon of Cambridge Mobile Telematics – Part 1
February 18, 2021
In this two-part episode, Duck Creek’s Rob Savitsky and Zach May discuss the influence of telematics on personal auto insurance with Ryan McMahon from Cambridge Mobile Telematics.
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Run Evergreen Technologies Podcast
February 26, 2021
In this episode, Rob Savitsky talks with Sr. Director of Product Management Scott Field, about the impact of running evergreen technologies in P&C insurance.
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Welcome to the Conversations on the Creek Partner Podcast Series!
February 1, 2021
Engage with Conversations on the Creek podcasts for insights into the insurance industry, as we discuss trends and innovative solutions with our diverse range of partners.

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