Hexaware Technologies

Hexaware, a global IT services company with a strong focus on Insurance, enables touchless and immersive customer experiences through full-cloud enablement and extreme automation with data and analytics driven insights.

Hexaware has led digital transformation for Insurers worldwide and delivered business value at a significant pace. As a leading global provider of claims, billing and policy administration implementation services, Hexaware leverages its core philosophy of Automate Everything®, Cloudify Everything®, Transform Customer Experience® to deliver effective and robust end-to-end implementation support to its clients.

With operations in 33 countries and a globally expanding team of certified P&C Insurance and Duck Creek solution experts, we support Duck Creek customers to successfully implement, maintain, upgrade and transition to Cloud. Our solutions and accelerators add predictability to the program delivery, reduce cost and time-to-market while enabling business growth for Insurers.

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People
  • A global talent pool of associates with expertise in Insurance, Cloud and Digital
  • Strong Insurance domain expertise; associates with prior experience in the Insurance industry and certified from The Institute, CII and III
  • Duck Creek certified consultants with a commitment to continuous Duck Creek education through HexaVarsity (Hexaware Duck Creek University)
Expertise
  • Product knowledge and experience across Personal, Commercial & Specialty lines of business, including London market & Lloyds syndicates
  • Successful track record of delivering product implementation and cloud migration programs for Insurers
  • Defining Target Operating Model, enabling Change Management and fit/gap assessment
  • Modern agile delivery methodology enabling continuous engagement with business and IT stakeholders
Technology
  • Testing automation platform to automate more than 70% of the functional testing effort in Duck Creek implementations with a 2x increase in coverage
  • Automated policy and claims migration to Duck Creek suite using our data conversion engine, resulting in a 30-40% reduction in effort with predictable outcomes and zero data quality issues
  • 20-30% reduction in L1/L2 incidents and service requests through our AI/ML led platform for Duck Creek with pre-built BOTs to prevent incidents, automate the recovery and deliver self-service
  • Assessment and remediation tool for upgrade and cloud readiness assessment
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