Frequently Asked
Questions

DCU not only educates attendees on how to configure our products, we teach best practices to help ensure a smooth implementation and provide ease of maintenance post-production. We leverage a combination of lecture, demo, and hands-on lab exercises so that attendees are well-prepared to contribute to their team.

Any individual employed by a Duck Creek client or partner is invited to attend our boot camps and take an assessment. Master and Proficient levels of certification are available.

Classes typically start at 8:30 a.m. and usually end at 4:30 p.m. You will receive a welcome message prior to class stating the times for your session. Classes can be dismissed early on their last day so that students can catch flights home. Please inform your instructor at the beginning of the week if you will need to leave early for a flight.

Trainers are available during breaks and after class to answer questions and to help individual students.

Business casual (including jeans) is encouraged, and we want each guest to dress comfortably while they attend DCU training.

Duck Creek University provides each student with a virtual training environment for all hands-on classes. Some course materials are available in the training environment, and any printed materials will be given to attendees prior to class. Attendees may use their own laptops or DCU will provide laptops. Your welcome message will indicate the option that is selected for your session.