Duck Creek Technologies has announced that Utah-based Bear River Mutual Insurance has selected the Duck Creek Suite for its digital transformation. Bear River Mutual will utilize Duck Creek Policy, Rating, Billing, Claims and Insights to replace systems acquired from multiple vendors. Bear River Mutual will utilize the products through Duck Creek OnDemand, Duck Creek’s software-as-a-service (Saas) platform for the property-casualty industry.
The insurer’s core-systems replacement initiative was driven by concerns that portions of its system would limit its ability to compete in the market. Bear River Mutual faced numerous challenges in getting multiple claims, policy and billing systems to work in concert, Duck Creek said. The problem was compounded by the high cost of upgrades. To alleviate these issues, the insurer elected to switch to a suite of tightly integrated core systems. The company chose Duck Creek OnDemand to ensure seamless upgrades.
“The key trend of cloud-based core system-building has continued to strengthen over the past year, with 75% of insurers making similar decisions,” said Karen Furtado, partner at Strategy Meets Action. “Insurers that are turning to cloud-based applications such as Duck Creek OnDemand are looking to improve their speed of implementation, lessen the complexity of maintenance, and focus their efforts on differentiating products and services they bring to market.”