CORE | Insurance policy management software
Launch Faster,
Underwrite Smarter,
Scale confidently
The insurance industry’s leading policy administration software platform used by the world’s leading P&C insurers.
Policy at a Glance
How insurers are accelerating product innovation, scaling operations, and driving measurable business results with Duck Creek.
Launch and update products faster with low-code/no-code
configuration, configurable inheritance, and prebuilt bureau
content, without disrupting the core or overloading IT.
One core foundation through a global inheritance model,
enabling expansion across regions, lines, and operating
models, without multiplying instances or separate solutions.
Full lifecycle support, from quote to issuance, endorsement,
renewal, cancellation, and rewrite, with role-based
experiences, without adding complexity or separate systems.
An API-rich platform with 2,000+ APIs and extension points.
Managed prebuilt integrations, supports underwriting, rating,
workflows, and digital experiences.
Integrated across the full suite and powered by Agentic
Intelligence for smarter decisions, automated workflows,
stronger compliance, and profitable growth.
The Engine of Success
Build, adapt, and scale products faster with an end-to-end policy platform designed for continuous innovation.
Industry Content
- Comprehensive Line of Business (LOB) accelerators to customize and deploy, with more than 140 products in production.
- Access the full spectrum of ISO Commercial Lines, region-agnostic LOB content across personal, commercial, and specialty lines, plus support for NCCI, state bureaus of workers’ compensation, and AAIS for inland marine.
- Automated circular adoption and access to prebuilt integrations with a robust solution partner ecosystem.
Global Support
- Dynamic workflows and robust integration capabilities support an omnichannel, responsive user experience.
- Intelligent underwriting with rules-based auto-assignment.
- Fully automated out-of-sequence endorsement processing. Integrate with more than 2,000 APIs for Insurtech solutions.
- Configure a product once and reuse or inherit product definitions for rapid launch.
- Create custom package policies tailored to your customers’ business needs. Support for monoline and multiline package policies across products.
Compliance Automation
- Access prebuilt rates, rules, and forms for faster time-to-market.
- Apply ISO, AAIS, and NCCI updates automatically.
- Maintain compliance without manual effort.
Ecosystem & Integration
- Leverage robust API capabilities.
- Access prebuilt integrations.
- Connect through a marketplace to third-party data providers, rating engines, and other systems.
Ecosystem & Integration
Access an insurance-focused ecosystem of partners and services that helps you bring new capabilities to market faster, without the complexity of custom integrations.
The Impact We Deliver
See how carriers are accelerating innovation, simplifying operations, and delivering measurable business outcomes with Duck Creek Policy.
Recognized Excellence: Analyst Endorsements
Independent analysts consistently recognize Duck Creek Policy as a leader in P&C insurance technology, innovation, and customer success.
The Core Built to Unlock Intelligence at Scale
Leading global carriers trust Duck Creek to unify policy, billing, claims, rating, and the rest of the insurance life-cycle into a single, Intelligent Core that turns every workflow into fuel for smarter operations and growth.
Industry Content
Trusted by leading insurers worldwide to accelerate product innovation, elevate underwriting accuracy, and deliver policies faster.
- 5 seconds to produce tailored quotes; in-force policies in 5 minutes.
- 70% reduction in time to update rates and factors.
- Up to 75% reduction in product costs and delivery time.
A highly configurable rating engine designed to deliver accurate pricing, adapt instantly to market changes, and scale seamlessly.
- 45 days to go live with pre-defined commercial products.
- 750,000 quotes processed per day.
- 70% reduction in rate change deployment time.
A flexible billing platform designed to help insurers get paid faster, streamline customer experiences, improve cash flow, and deliver real‑time financial visibility.
- 80% of critical customer service questions addressed on one screen.
- 100+ EFT payments processed per second.
- 2,000+ invoices generated per minute.
A proven claims solution that reduces leakage, shortens cycle times, and delivers consistent, empathetic experiences across every claim.
- 30 million+ claims processed via Duck Creek OnDemand.
- Less than 1 day to make an assignment or rule change.
- Scaled to 60,000+ claims per day during a CAT event.
Bridge the gap between intent and action with explainable, intelligent software that autonomously navigates complex insurance workflows:
- Underwriting Workbench.
- FNOL (First Notice of Loss).
- Agentic Product Configurator.
Unlike many P&C insurance software products, Duck Creek goes beyond the core to strengthen every part of your workflows. Unlock a flywheel of connected products that build momentum across your entire enterprise, including:
- Embedded Payments
- Reinsurance
- Distribution Management
- Loss Control
Agility Without Tradeoffs
Move faster, scale confidently, and maintain control with policy management built for insurance.
Frequently Asked Questions
Duck Creek Policy accelerates speed‑to‑market by enabling global insurers to configure, launch, and iterate products using a low‑code, SaaS‑based insurance policy administration software designed for continuous change. Its Product Factory approach allows business and IT teams to model new coverages, rules, and rating logic without heavy custom code or lengthy upgrade cycles.
Delivered as part of an Intelligent Core supporting insurers across markets, Duck Creek Policy provides a stable foundation that allows insurers to respond quickly to regulatory changes, market opportunities, and customer demands across regions—while maintaining governance, consistency, and control as products evolve.
This insurance policy lifecycle management approach is already delivering real‑world results. For example, FCCI Insurance Group leveraged Duck Creek Policy with Active Delivery to modernize insurance operations and support insurance sector expansion into the excess and surplus market, without disruptive upgrade cycles.
Read the FCCI customer story https://www.duckcreek.com/fcci-underwriting-team-exceeds-premium-projections-by-30-in-six-months/
Yes. Duck Creek Policy is purpose‑built to support high‑volume, straight‑through processing for personal lines at scale. It uses embedded automation, rules‑driven workflows, and real‑time integrations to enable touchless processing across quoting, binding, endorsements, and renewals for insurance carriers.
As part of an Intelligent Core designed to scale globally, Duck Creek Policy supports continuous insurance industry growth in transaction volumes while maintaining performance, reliability, and control—making it well‑suited for insurers modernizing personal lines operations with advanced automation.
A modern insurance policy management software like Duck Creek Policy improves the policyholder experience by connecting core insurance operations directly to digital channels. Real‑time access to policy data enables faster quotes, instant endorsements, and self‑service policy changes across web, mobile, and agent‑assisted journeys.
Because Duck Creek Policy serves as the system of record within an Intelligent Core used by insurers worldwide, it ensures digital experiences are responsive, consistent, and transparent—creating the foundation for more advanced capabilities like agentic, AI‑driven decisioning.
See why AI‑driven experiences only work when the insurance policy software itself is built for change https://www.duckcreek.com/blog/digital-insurance/
Resources to Power Your Knowledge
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