India’s Leading insurtech provider
Duck Creek Technologies’ insurance industry technology powers general insurers in India to deliver their customers more value and increased protection; whilst driving stronger business and financial results, and empowering compliance with the IRDAI’s requirements.
Our insurance technology solutions, including our leading claims management system and policy administration system, are trusted by some of the world’s largest insurance brands, including HDFC Ergo General Insurance, Chubb, QBE and Berkshire Hathaway Specialty Insurance.
Our suite of insurtech products
Duck Creek provides the full suite of insurance technology solutions covering end-to-end delivery, from product design, underwriting, ratings and payments, through to claims, reinsurance and more. The solutions are modular, so can be taken as the full suite, in combination or as a single solution. Through abundant open APIs, they integrate seamlessly with your other insurtech solutions.
Claims
Management
Streamline the entire claims process, including automated claims processing. Improve customer experiences and reduce operational costs.
Policy
Administration
Build new products in weeks and update products in days. Underwrite tailored policies that fit the unique needs of your customers.
AI
and Analytics
We’re pioneering the use of AI in insurance. Put your vast quantities of data to work and empower your team with smarter insurance insights and by reducing repetitive tasks with agentic AI.
All
Products
View our full ecosystem of core and peripheral insurtech products.
Let Us Show You
Do you want to know more about our insurtech solutions?
Let us show you what they are capable of.
Watch (former) HDFC ERGO General Insurance Managing Director and CEO, Anuj Tyagi, discuss how Duck Creek’s core insurance delivery technology has supported their transformation journey towards becoming a digital-first insurer at scale, able to exceed the changing preferences and expectation of today’s and tomorrow’s customers.
Always be IRDAI and ‘Insurance For All’ ready
The IRDAI wants India’s general insurers to deliver simplified, easy to understand products, more choice and better customer experiences; and increase insurance innovation – and it’s mandating that insurers use end-to-end insurance technology solutions to deliver this.
Always be ready to quickly respond to any IRDAI update – build new coverages in weeks, make changes in days – with Duck Creek’s unique features and capabilities, including:
Fully Low/No-code Configurable
Everything in Duck Creek’s insurtech solutions is configurable. No complex code involved. Allowing business and IT users alike to design and amended products, experiences and processes.
The Product
Factory
Build, launch and underwrite fully-integrated new products in weeks instead of months; and make product amendments in days (and even hours) thanks to our unique inheritance and modular architecture.
AI-enhanced, Workflows and Automations
Reduce workloads and enhance outcome speed, consistency and transparency – perform task, from the simplest to the most complex, supported by AI agents, either autonomously or with the human in the loop.
Resources
Punching Above Your Weight
Insurance For All By 2047 is creating more opportunities to protect more policyholders. But is your core insurtech ready? Your competitors are upgrading their flawed legacy insurtech. Could you win by doing it differently?
Our new whitepaper, Punching Above Your Weight, explores how medium-sized multi-line non-life insurers could use SaaS core insurtech to out-compete and out-grow the biggest insurers.
Better Financial Outcomes
In FY24, over 75% of India’s general insurers recorded an underwriting loss. These results may be down to their core delivery insurtech which is no longer fit for the modern insurance environment of Insurance For All.
Discover the top five strategies India’s non-life insurers can implement to help enhance their underwriting profitability.
No more expensive and disruptive upgrades ever again!
Our fully-managed service model.
Duck Creek’s ecosystem of core and peripheral insurtech is delivered to you via a fully managed service model (SaaS) from the cloud. This is evergreen OnDemand and means you are always running the latest iteration and no more versions or upgrades. We keep your insurance technology at the cutting-edge – with new features, functions and the latest security – through fortnightly silent background updates. You simply choose to switch these on when you’re ready.
Talk To Us Today
The only way to see if Duck Creek is the right fit for your general or health insurance business is to see it in action. Let us show you how Duck Creek can make your business goals a reality.
India Office, Mumbai
Godrej IT Park Block A, 2nd Floor,
Godrej Business District, Pirojshanagar, L.B.S., LBS Rd, Vikhroli West
Mumbai, India
P: +61 1800 430 929