Carrier also plans expansion of digital engagement capabilities, allowing customers to connect with the insurer where, when, and how they prefer
Boston – April 10, 2018 – Duck Creek Technologies announced today that Florida Peninsula Insurance, a top P&C insurer in the Sunshine State, has selected Duck Creek’s Policy and Billing solutions as critical components of their digital transformation. The carrier chose Duck Creek as part of an overall strategy to pursue new markets, launch new products more quickly, increase customer digital engagement, and make business planning more efficient. Duck Creek OnDemand, the provider’s SaaS offering for the P&C insurance industry, was key to meeting these challenges.
Florida Peninsula’s drive to increase speed and efficiency in all aspects of its operation required a modern, open core systems platform with advanced digital capabilities and SaaS delivery. One of the features of the Duck Creek platform that stood out to the insurer was codeless configuration – the ability for everyday business users to make product changes rapidly, without the need for custom coding or development. Another key factor was Duck Creek OnDemand’s ability to deliver regular software and content updates seamlessly in the cloud.
“Being able to meet our customers’ digital needs where and when they want is critical to meeting their new service expectations,” said Paul Adkins, Chairman of Florida Peninsula Insurance. “That digital capability, plus our team’s ability to launch new products and change existing ones without any coding, put Duck Creek ahead of the pack for us.”
“We’re happy to welcome Florida Peninsula to our growing list of OnDemand customers, and excited to partner with them as they take this important step in their digital transformation. Our platform will give Florida Peninsula the tools they need to keep growing and to retain business long into the future.” said Bill Bond, Chief Technology Officer of Duck Creek Technologies.
The Duck Creek Suite, which includes Duck Creek Policy, Duck Creek Billing, Duck Creek Claims, Duck Creek Rating, and Duck Creek Insights, is user-configurable software designed to work independently or as part of a combined approach to manage all aspects of the P&C insurance lifecycle. It can be deployed on-premises or via Duck Creek OnDemand, the provider’s SaaS solution for the P&C insurance industry.
About Florida Peninsula Insurance:
Florida Peninsula is one of the top homeowners’ insurance carriers in Florida, and together with its subsidiary Edison Insurance, serves over 150,000 customers throughout the state. Florida Peninsula is financially strong with a surplus which well exceeds the State’s requirement. With over 150 years of combined insurance experience, their management team has made conservative and savvy decisions allowing Florida Peninsula to secure reinsurance from only “A” rated carriers around the world. In addition, Florida Peninsula has experience dealing with the ever-changing Florida market, including hurricane handling experience, as they have recently assisted over 25,000 families with the rebuilding of their lives after Hurricanes Matthew and Irma devastated areas of the State.
About Duck Creek Technologies:
Duck Creek Technologies paves a genuine path to the future for P&C insurance companies. Decades of insurance experience underpin advanced technologies specifically designed to accommodate change – allowing carriers to navigate uncertainty and capture market opportunities faster than their competitors. Duck Creek solutions are available standalone or as a full suite. All are cloud-ready. For more information, visit duckcreekstage.wpengine.com.