Press Releases
Press Release

Country-Wide Insurance Company Chooses the Duck Creek Suite to Increase Operational Efficiency and Rapidly Deliver New Products

June 5, 2018

Carrier also plans growth and expansion into additional lines of business

Boston – June 5, 2018 – Duck Creek Technologies announced today that Country-Wide Insurance Company, a leading P&C insurer in downstate New York for over 50 years, has selected the Duck Creek Suite to spearhead their digital transformation. The carrier chose Duck Creek as part of an overall strategy to pursue growth, launch new products more quickly, make better use of data for product enhancement and fraud prevention, and reduce expenses.

Country-Wide’s core systems replacement initiative was driven by a number of critical factors. Their existing legacy systems had reached a critical stage of their useable lives, which motivated the carrier to seek a modern suite of solutions built on a platform that can carry them well into the future. Eliminating the maintenance costs associated with outdated systems was also a significant motivator for Country-Wide. In addition, their prior systems did not allow for the broadest spectrum of data insights, making product enhancements and introductions difficult and time-consuming, as well as making maximum fraud prevention challenging.

“Our ability to grow profitably and expand into new lines of business was a front-line driver of our decision to replace our core systems with the Duck Creek Suite,” said Michael D. Jaffe, CEO of Country-Wide. “Beyond that, having all of our systems on one integrated platform will give us visibility into our data that will allow us to move much faster in product development, as well as give us the insight we need as we continue to make policyholder servicing and fraud prevention top priorities. All in all, this is a major step in our digital transformation, and one we anticipate serving us well into the future.”

“This legacy systems replacement represents a moment of real change for Country-Wide as it takes on a total digital transformation,” said Matt Foster, Chief Operating Officer of Duck Creek Technologies. “Our Platform will give Country-Wide the flexibility and agility to make product changes and new product launches happen much faster, and the data analysis and BI capabilities they will gain will be a huge advantage as they tackle the complex challenges that are particularly indigenous to an underwriter of automotive policies in a vast urban area.”

The Duck Creek Suite, which includes Duck Creek Policy, Duck Creek Billing, Duck Creek Claims, Duck Creek Rating, and Duck Creek Insights, is user-configurable software designed to work independently or as part of a combined approach to manage all aspects of the P&C insurance lifecycle. It can be deployed on-premises or via Duck Creek OnDemand, the provider’s SaaS solution for the P&C insurance industry.

 About Country-Wide Insurance Company:

Country-Wide Insurance Company was duly incorporated in New York State in December 1963 and is now in its 55th successful year of operation. It is licensed to write all lines of property/casualty insurance and has developed its business in a specialty niche market consisting of private passenger and commercial automobile business in the downstate New York area. As a family owned and operated business, Country-Wide has always fostered a strong culture and philosophy that prioritizes the well-being of its employees and their families, the maintenance of strong values, and unfettered dedication to the Company. Despite its growth over the last twenty-five years from a staff of 35 employees to well over 300 highly trained and talented individuals, there is still an intimacy and a loyalty among Country-Wide employees that drives and inspires the Company and allows it to reach its goals. For more information, visit

About Duck Creek Technologies:

Duck Creek Technologies paves a genuine path to the future for P&C insurance companies. Decades of insurance experience underpin advanced technologies specifically designed to accommodate change – allowing carriers to navigate uncertainty and capture market opportunities faster than their competitors. Duck Creek solutions are available standalone or as a full suite. All can be deployed via Duck Creek OnDemand, the provider’s SaaS solution for the P&C insurance industry. For more information, visit


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