Head of the Americas Property Casualty Practice Celent
Karlyn Carnahan is Head of The Americas Property Casualty practice for Celent. She focuses on issues related to digital transformation and customer experience, underwriting, and claims. She is a widely recognized expert on these topics who has written market-leading reports and presented at numerous conferences. Her consulting work for insurance carriers includes more than 50 system selection projects as well as distribution channel analysis, digital strategies, IT assessments, and more.