Humanized Insurance Technology enables people to connect with each other through the insurance lifecycle, in real-time, through channels that are highly personalized and connected experiences that empower people with insights and productivity.
News & Insights cards
Blog Post – EMEA
“Price Walking” is the Thin End of the…
I’ve been following with interest the UK Financial Conduct Authority (FCS)’s recent …
Blog Post
10 Insurance Company Technology Trends Gaining Pace in…
Editor’s note: This blog has been updated in Oct 2023 for comprehensiveness. The …
Blog Post
11 Use Cases for Predictive Analytics to Drive…
According to McKinsey & Company, the usage of artificial intelligence and machine …
Resource Card
Blog Post – EMEA
“Two Markets and One Technology Architecture” – A…
Bart Patrick, Managing Director of Duck Creek Technologies in Europe, participated in two …
eBook
More Bang for the Buck for Insurers
Efficient management of payment systems is crucial for insurers to maintain a competitive …
eBook
Keeping out of the Storm
Catastrophe reinsurance is a vital tool for insurers to manage their risk and capital in …
Testimonial Vertical
Jess Keeney, Chief Product Officer
Duck Creek Technologies
Chief Product Officer
QBE a choisi Duck Creek pour gérer et centraliser tous les processus de réassurance. Avec Duck Creek Reinsurance, nous disposons d’une plateforme qui fournit une « source de vérité » pour les calculs de réassurance au sein de QBE, tant pour la réassurance cédée que pour la réassurance acceptée. Nous avons également estimé que Duck Creek correspondait bien à nos besoins et que nous serions en mesure de bien travailler avec leurs équipes.
Beazley a choisi Duck Creek Reinsurance, la plateforme de réassurance basée sur le cloud, pour ses solides fonctionnalités prêtes à l’emploi. Duck Creek a démontré son expertise en réassurance et sa capacité à gérer des projets de déploiement de plateformes de réassurance.
Testimonial Horizontal
Humanized Insurance Technology enables people to connect with each other through the insurance lifecycle, in real-time, through channels that are highly personalized and connected experiences that empower people with insights and productivity.
Jess Keeney, Chief Product Officer
Duck Creek Technologies
Chief Product Officer
Testimonial with Video
Humanized Insurance Technology enables people to connect with each other through the insurance lifecycle, in real-time, through channels that are highly personalized and connected experiences that empower people with insights and productivity.
Jess Keeney, Chief Product Officer
Duck Creek Technologies
Chief Product Officer
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Policy
Customer needs are evolving rapidly. Duck Creek Policy is a powerful and flexible policy administration system that enables carriers to service the complete policy lifecycle.
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Mergers & Acquisitions
- Sell-side M&A advisory
- Platform acceleration
- Divestitures and carve outs
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Empower your business users to drive change
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Learning Your Way
Choose from instructor-led training at a Duck Creek Technologies facility, on-site sessions at your location, or remote learning.
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59
Countries where OnDemand Claims originated in 2019
70,000
Number of global users
20M
reduction in referrals through automated underwriting
4,000
increase in quotes
42,000
Number of claims per day our software has scaled to during a CAT event
Job Opening
Job Openings
| Position | Location | |
| Lead Business Architect | ||
| Server Database Service Associate – Database Admin | Mumbai, India | |
| Software Solutions Engineer III | Mumbai, India | |
| Senior Product Manager | Remote India | |
| Senior Financial Analyst | Columbia, SC | |
| Senior Software Engineer – .Net Claims |
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End to End Policy Lifecycle
Duck Creek Policy’s dynamic workflow and robust integration capabilities make it easy to quote policies – improving pricing speed and accuracy.
- Quick quote workflow – allowing carriers to define required data capture at different stages of the quoting process – providing streamlined quoting capabilities
- Optimized to take advantage of external data sources to speed capture of intake data
- Straight-through processing rules support low-touch and true no-touch quoting and issuance
- Automated quote proposal/letter generation
- Omni-channel, responsive user experience – connecting with customers and insureds on their terms
Intelligent underwriting assigns resources and provides guidance throughout the underwriting process. Underwriting Workbench offers additional add-on capabilities.
- Various levels of automated underwriting depending on the complexity of the risk
- Intelligent use of available data can further reduce the time to underwrite the quote or policy and drive appropriate workflow
- Account level access to view activity across the account
- Underwriter dashboard supports workload management and balancing
- Online collaboration and documentation to document underwriting process and decisions
Reduce quote conversion time and costs by converting all quote data to new business policy data.
- Full access to quoting and underwriting history
- Quote data automatically converted to new business policy data, eliminating re-keying
- Document triggering and pre-fill incorporated in issuance process
- Policy details provide access to policy notes, notifications, and attachments, creating an electronic file folder
Optimize underwriters’, CSRs’, and processor’s workflows, making mid-term policy changes with intelligent endorsement processing.
- Quickly view all endorsement activity across all terms of a policy – ensuring transaction accuracy
- Automated out-of-sequence and cross-term endorsements, reducing processing time and improving customer satisfaction
- Ability to view premium impact prior to transaction issuance – reducing the need to offset transactions
- Third-party information ordering and automated underwriting improve data accuracy, pricing, and underwriter performance
Capture exposures and premiums through regularly scheduled interim audits and final audits – managing both internal and external expectations of audit premium due or owed.
- Support for both interim and final audits
- Return premium held until audit on cancelled policies
- Post-audit declaration page
- Ability to void and waive audits
- Track audit transactions separately from mid-term policy transactions
- Monthly reporting and self-audit capabilities
Seamlessly renew policies through automated renewal processing.
- Accurately rate and underwrite renewal policies using effective date-driven rates and rules assignments
- Intelligently generate renewal policy documents, selecting the correct form edition dates
- Automatically issue renewal quotes or policies based on defined workflow and underwriting criteria
- Incorporate loss data and re-order third-party data during renewal processing
- Auto non-renew policies based on defined criteria or manually non-renew policies
Efficiently processed cancellations, either system-generated or manual, allow processors to focus on more complex customer requests.
- Automated cancellation processing based on defined rules
- Manually initiated cancellation
- Support for short-rate and pro-rata cancellations
- Cancellation notice generation
Reduce policy costs and recognize premium by quickly reinstating cancelled policies.
- Easily reissue, reinstate, and rewrite policies
- Notice generation based on the type of reissue, reinstate, or rewrite
- Automatically reactivate offset transactions
- System generated reinstate based on defined rules