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We are solving big and interesting challenges every day. The P&C insurance industry provides for lots of IT challenges and Duck Creek is at the forefront of providing a platform for solving those challenges.

Michael Dwyer
Sr. Director – Engineering

Duck Creek has a highly collaborative work culture, which promotes open exchange of ideas across teams. Leadership is highly receptive of new ideas and help us execute it. Duck creek is highly flexible in terms of work timings, which ensures the employees to have a good work life balance.

Krishnendu Sekhar
Associate Product Owner

We are constantly challenging ourselves to build future-proofed products for our customers.

Mallary Reece
Sr. Director – Delivery

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We are solving big and interesting challenges every day. The P&C insurance industry provides for lots of IT challenges and Duck Creek is at the forefront of providing a platform for solving those challenges.

Michael Dwyer
Sr. Director – Engineering

Testimonial with Video

We are solving big and interesting challenges every day. The P&C insurance industry provides for lots of IT challenges and Duck Creek is at the forefront of providing a platform for solving those challenges.

Michael Dwyer
Sr. Director – Engineering

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Policy

Customer needs are evolving rapidly. Duck Creek Policy is a powerful and flexible policy administration system that enables carriers to service the complete policy lifecycle.

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Mergers & Acquisitions

  • Sell-side M&A advisory
  • Platform acceleration
  • Divestitures and carve outs
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Empower your business users to drive change

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Systems Integrators

Learning Your Way

Choose from instructor-led training at a Duck Creek Technologies facility, on-site sessions at your location, or remote learning.

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Countries where OnDemand Claims originated in 2019

70,000

Number of global users

20M

reduction in referrals through automated underwriting

4,000

increase in quotes

42,000

Number of claims per day our software has scaled to during a CAT event

Job Opening

Job Openings

Position Location  
Senior Manager, Engineering Quality Boston, MA
Sr. Software Configuration Specialist Mumbai, India
QA Tester I
Software Configuration Specialist III
Services Project Manager III Mumbai, India
Reinsurance Solution Consultant Manager Boston, MA

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End to End Policy Lifecycle

Duck Creek Policy’s dynamic workflow and robust integration capabilities make it easy to quote policies – improving pricing speed and accuracy.

  • Quick quote workflow – allowing carriers to define required data capture at different stages of the quoting process – providing streamlined quoting capabilities
  • Optimized to take advantage of external data sources to speed capture of intake data
  • Straight-through processing rules support low-touch and true no-touch quoting and issuance
  • Automated quote proposal/letter generation
  • Omni-channel, responsive user experience – connecting with customers and insureds on their terms

Intelligent underwriting assigns resources and provides guidance throughout the underwriting process. Underwriting Workbench offers additional add-on capabilities.

  • Various levels of automated underwriting depending on the complexity of the risk
  • Intelligent use of available data can further reduce the time to underwrite the quote or policy and drive appropriate workflow
  • Account level access to view activity across the account
  • Underwriter dashboard supports workload management and balancing
  • Online collaboration and documentation to document underwriting process and decisions

Reduce quote conversion time and costs by converting all quote data to new business policy data.

  • Full access to quoting and underwriting history
  • Quote data automatically converted to new business policy data, eliminating re-keying
  • Document triggering and pre-fill incorporated in issuance process
  • Policy details provide access to policy notes, notifications, and attachments, creating an electronic file folder

Optimize underwriters’, CSRs’, and processor’s workflows, making mid-term policy changes with intelligent endorsement processing.

  • Quickly view all endorsement activity across all terms of a policy – ensuring transaction accuracy
  • Automated out-of-sequence and cross-term endorsements, reducing processing time and improving customer satisfaction
  • Ability to view premium impact prior to transaction issuance – reducing the need to offset transactions
  • Third-party information ordering and automated underwriting improve data accuracy, pricing, and underwriter performance

Capture exposures and premiums through regularly scheduled interim audits and final audits – managing both internal and external expectations of audit premium due or owed.

  • Support for both interim and final audits
  • Return premium held until audit on cancelled policies
  • Post-audit declaration page
  • Ability to void and waive audits
  • Track audit transactions separately from mid-term policy transactions
  • Monthly reporting and self-audit capabilities

Seamlessly renew policies through automated renewal processing.

  • Accurately rate and underwrite renewal policies using effective date-driven rates and rules assignments
  • Intelligently generate renewal policy documents, selecting the correct form edition dates
  • Automatically issue renewal quotes or policies based on defined workflow and underwriting criteria
  • Incorporate loss data and re-order third-party data during renewal processing
  • Auto non-renew policies based on defined criteria or manually non-renew policies

Efficiently processed cancellations, either system-generated or manual, allow processors to focus on more complex customer requests.

  • Automated cancellation processing based on defined rules
  • Manually initiated cancellation
  • Support for short-rate and pro-rata cancellations
  • Cancellation notice generation

Reduce policy costs and recognize premium by quickly reinstating cancelled policies.

  • Easily reissue, reinstate, and rewrite policies
  • Notice generation based on the type of reissue, reinstate, or rewrite
  • Automatically reactivate offset transactions
  • System generated reinstate based on defined rules

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