No more excuses for bad experiences.
Today’s users of insurance software, whether they are customers, producers, or employees, expect no less from their experiences than they get from ride-sharing companies or online retailers. If those expectations aren’t met, their dissatisfaction is reflected on the business one way or another.
Deliver a tailored user experience
We perform extensive user experience research to understand the goals, tasks, and pain points of each unique user and use that to inform the design of the software’s layout, navigation, and workflow.
Extend any core system’s capabilities
No matter what system you have (Duck Creek, home-grown, etc.) our Digital Engagement products can act as the front-end for any systems to create a unified and consistent experience for your users.
Eliminate dual maintenance
Single point of change capabilities enables carriers to configure rules, workflows, and user interfaces once and implement those changes across all channels simultaneously.
Digital Engagement Case Study: Eastern Alliance
Claims
Nothing impacts customers’ loyalty more profoundly than the service they experience in a difficult time. When speed, simplicity, and responsiveness come together elegantly, important bonds are created.
OnDemand
Nothing impacts customers’ loyalty more profoundly than the service they experience in a difficult time. When speed, simplicity, and responsiveness come together elegantly, important bonds are created.
Frequently Asked Questions
Duck Creek is committed to providing the information you need to solve your insurtech needs. Find answers to common questions below or, if this information isn’t enough, fill out the form at the bottom of the page. Our team will respond with the answers you need.
Get Started Today
Whether you are starting from scratch, switching providers, or want to configure your products, Duck Creek Technologies’ team of experts can help you get there.
