Personalize Experiences Across the Policy Lifecycle

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Policy Shopper’s Experience

Underwriter’s Experience

Claimant’s Experience

Duck Creek ramps up the policyholder experience with Glia

P&C insurance sales agents can now assist online policy shoppers in real time as they shop for a policy on the insurer’s website. Empower your sales agents to deliver a personalized policy shopping experience, reduce application abandonment, and increase customer acquisition rates.

Here’s a sneak peek of the Duck Creek-Glia solution

Book a 20-minute demo with a Product Specialist to learn how the two solutions combine to:

Identify and help an online policy shopper in real-time using Glia’s visitor detection technology.

Help the shopper fill out a homeowner’s policy application using co-browsing.

Reduce quote time by adding an underwriter to a video call to assess the policy shopper’s property.

Utilize other integrated technologies such as AI and bots, chat, voice, and screensharing to deliver a high-quality policy shopping experience.

Duck Creek together with Gradient AI are reimagining the underwriter’s experience

This powerful combination allows underwriters to uncover and analyze key drivers of workers’ compensation policy and claim risks, better assess them, and minimize their claims exposure. Underwriters gain a comprehensive view of each applicant’s risk through one-touch predictive analytics, helping them improve their underwriting strategies. Because Gradient Al gains insights from both ends of the insurance lifecycle-underwriting and claims, insurers
can form a comprehensive view of each decision.

Here’s a sneak peek of the Duck Creek-Gradient AI solution

Book a 20-minute demo with a Product Specialist to learn how the two solutions combine to:

Obtain actionable predictive analytics for a worker’s compensation policy application with one click.

Effectively evaluate policy applications by combining predictive data such as loss amount, loss ratio, and target premium with underwriting rules.

Improve underwriter’s experience with a more accurate view of risk using easy-to-follow class code guidance.

Reduce premium volatility and intelligently guide audit strategy.

Duck Creek together with Hi Marley are modernizing the claims experience

by enhancing communication and information-sharing between adjusters, policyholders, and claims supervisors. Carriers can quickly engage with and respond to policyholders, improving claims cycle times, and increasing customer satisfaction.

Here’s a sneak peek of the Duck Creek-Hi Marley Solution

Book a 20-minute demo with a Product Specialist to learn how the two solutions combine to:

Help adjusters and claims agents plan a more efficient workday and increase job satisfaction.

Allow policyholders to engage with adjusters using their preferred communication channel.

Give claims leaders and supervisors actionable insight into claims issues with access to claims transcripts.

Seamlessly direct claims communications/notes between policy holder and adjuster to Duck Creek.