OpenText™ Exstream™

Improve customer experiences, enhance information exchange, digitize claims processing, protect personal and confidential data, and mitigate compliance risk with OpenText Exstream.

Exstream™ is the intelligent choice for insurance companies using Duck Creek Solutions. Providing seamless integration, individualization,  omnichannel delivery options, efficiency and cost savings, and data analytics tools, all while improving compliance security and scalability, OpenText Exstream empowers more meaningful interactions, ultimately enhancing customer satisfaction and retention.

With on-premises and cloud deployment options, Exstream™ is scalable to fit the needs of any P&C carrier, and Exstream Insurance accelerator packages allow for easy integration with the Duck Creek Suite to speed key business processes.

Choose Exstream™ Software for insurance communications that put your company on the path to improved customer satisfaction.

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Advantages
  • Unmatched flexibility
    Deploy off-cloud, in public clouds, or as a managed service, fully integrate with existing customer systems of record, and support all communication types and digital channels.
  • Personalize customer conversations
    Boost customer engagement, drive revenue, and increase brand loyalty with personalized communications and content.
  • Mitigate risks
    Utilize an enterprise-centralized CCM solution to ensure the right approved content is available and used according to effective dates, jurisdiction, regulations, location, and other criteria.
Features
  • Containerized cloud communications
    Supports easy migration to the cloud with thin client and containerized design, authoring, editing, and orchestration capabilities.
  • Support mobile customer communications.
    Design responsive communications that  scale and flow outputs regardless of device or screen size.
  • Easy content authoring
    Empowers non-technical users with an easy-to-manage CCM solution to craft, edit, and personalize content and create rules (content and business) without IT involvement.
Expertise
  • Industry powerhouses trust OpenText
    19 of the top 20 large financial institutions rely on OpenText solutions.
  • Recognized as a leader in CCM software
    Seven of the top 10 Fortune 500 P&C insurers use OpenText™ Exstream™.
  • Proven solutions to transform customer experiences
    Nine of the top 10 Fortune 500 life insurers use OpenText CCM solutions.
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