Insurance Policy Administration System
The adoption of an advanced insurance policy administration system (PAS) is more than just a technological upgrade — it’s a strategic necessity.
Duck Creek Technologies offers a powerful and flexible PAS to enable rapid expansion into new geographies and customer segments, a seamless digital user journey and regulatory compliance.
The End of Upgrades – Forever!
Free Your IT Resources to Focus on Product Innovation & Differentiation
With Duck Creek Active Delivery, automatic, bi-weekly product updates mean you can leverage new features/capabilities more quickly, reduce open issues, and quickly adopt security updates and performance improvements. Go to market faster, increase operational efficiencies, and improve customer satisfaction using Duck Creek Policy with Active Delivery.
Implement Your Own Product Factory
Duck Creek’s award-winning, cloud-native policy administration solution streamlines product management and compliance, allowing Duck Creek customers to launch and maintain products with less effort and update them faster through simplified, non-proprietary, no-code configuration. With over 150 unique lines-of-business in production across our customer base, you can design a product factory to meet your unique business needs.
Duck Creek PAS is:
Configurable
Easy to customize and adapt to changing business needs without extensive coding.
Scalable
Capable of handling growth in policies and transaction volumes without compromising performance.
Secure
Equipped with advanced security measures to protect sensitive data and ensure regulatory compliance.
Challenges of Legacy Insurance
Policy Administration Systems
Legacy systems are often rigid, siloed, and unable of handling today’s digital demands. Migrating to a modern PAS solves these issues by providing scalability, flexibility, and real-time data access.
Here’s a comparison of how Duck Creek Policy compares to a legacy policy administration system.
Legacy System | Duck Creek Policy |
Inflexibility and Lack of Scalability Legacy systems often struggle to adapt to new market demands and regulations due to their rigid and monolithic architectures. This inflexibility makes it difficult to introduce new products or modify existing ones, leading to lost market opportunities. | Duck Creek Policy addresses this challenge with its flexible, modular design, which enables insurers to quickly adapt and scale their offerings in response to evolving market needs without extensive overhauls or downtime. |
Poor Customer Experience Traditional systems provide limited options for customer interaction and personalization, often resulting in a one-size-fits-all approach that fails to meet individual customer needs. This can lead to dissatisfaction and decreased loyalty. | Duck Creek Policy enhances customer experience by offering personalized policies, self-service portals, and multi-channel communication, ensuring that policyholders receive services tailored to their preferences and requirements. |
Operational Inefficiencies The manual processes and disparate systems associated with legacy platforms contribute to operational inefficiencies, including longer processing times, increased errors, and higher costs. | Duck Creek Policy streamlines operations through automation and integration, reducing manual tasks and facilitating a seamless flow of information across systems. This leads to more efficient policy processing, improved accuracy, and cost savings. |
Reimagine the future of insurance today
Comprehensive Suite
Whether best-of-breed or part of our comprehensive suite, Duck Creek Policy is supported by our award-winning Rating solution out-of-the-box and is fully integrated in our configuration tools, streamlining product development.
Open architecture & API’s
With a robust API library and and fully-maintained out-of-the-box OnDemand integrations for today’s insurtech solutions, innovation will be a hallmark of your team – today!
Our API-first approach supports multiple channels (agency, policyholder, etc.), all while reducing maintenance through a single point of change. You can now define a single product definition that can then be tailored to meet the end user experience needs of each of your channel personas through configuration.
Duck Creek can also be implemented “headless” where you leverage the front-end technology and experience that aligns with your business.
Intelligent Decisions
Our platform maximizes your ability to improve profitable underwriting with our ever-growing number of solution partners enabling your ecosystem, making it easier and more efficient for underwriters to write business. They’re free to focus on writing complex risks at the right price, growing more innovative with less need to underwrite risks that should be processed automatically via straight-through processing.

“The configurability and flexibility of
Duck Creek’s SaaS platform allowed
us to efficiently build our insurance
products while Duck Creek took care of cloud infrastructure and security”

Matt Bates
Sr VP of IT, BHSI
Optimize Operations with Duck Creek Today
Transform your insurance policy administration with Duck Creek’s state-of-the-art system. Experience unparalleled efficiency, improved customer satisfaction, and the agility to respond to market changes with confidence.
