The Next Era of Insurance is Human
A Human Insurance Experience is one based on empathy
P&C insurance needs a new focus. A focus on people, their needs, and the impact to their lives – the human experience. Prioritizing the human experience to drive the next era of insurance. Meaningful interactions that foster trust, earn loyalty, and create lasting value.
Why the Human Experience Matters
We surveyed over 2,000 consumers in the 2023 Benchmark Global Consumer Insurance Insights Survey. The results indicate that a significant volume of consumers prefer humanized experiences when interacting with their insurance providers. Explore the survey results, which reveal major positives for insurance providers but highlights areas where insurers must improve to bolster consumer confidence and trust in insurance.
What’s Happening In Our World
Blog Post
Agentic AI for P&C: Duck Creek Intelligence, Powered…
P&C insurance is rapidly being reshaped by escalating risks, demanding a new era of in…
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Blog Post
Transforming P&C Loss Control at West Bend Insurance
Loss control is not just a best practice—it is a critical lever for P&C profitabilit…
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Blog Post
Beyond Catastrophe Modeling: How Agentic AI Helps P&C…
The ground beneath the Property & Casualty (P&C) insurance industry is shifting. C…
Read MoreHumanized Insurance Technology enables people to connect with each other through the insurance lifecycle, in real-time, through channels that are highly personalized and connected experiences that empower people with insights and productivity.
Jess Keeney, Chief Product Officer
Duck Creek Technologies Chief Product Officer
The Duck Creek Suite
Innovate at the speed of change.
As the leader in modern core systems for P&C insurance, Duck Creek is laser-focused on enabling our clients to hone their competitive edge through a product innovation, development, and deployment model that’s as nimble as it is powerful.
Ready to build a better human experience?
Discover the insights and gain inspiration to build a better human experience for insurance.