Reimagining P&C Insurance with AI: HDFC ERGO’s Digital Leap with Duck Creek OnDemand

Discover how HDFC ERGO transformed its operations, accelerated product launches, and delivered superior customer experiences with a future-ready SaaS platform.

HDFC ERGO, one of India’s leading general insurers, partnered with Duck Creek Technologies to overhaul its core systems and embrace a digital-first strategy. By implementing Duck Creek OnDemand, HDFC ERGO reduced product launch times from four months to four weeks, automated claims processing, and positioned itself as a digital leader in the Indian insurance market.

Download the case study to learn:

• How HDFC ERGO used AI and automation to streamline policy issuance and claims
• The impact of a centralized Coverage Factory and product-agnostic rules engine
• How real-time decision-making and modular APIs improved operational efficiency
• The governance model that enabled seamless, large-scale digital transformation

Explore the HDFC ERGO Success Story.