Loss control consultants play a vital role in protecting lives and reducing risk—but their impact is often limited to the scope of a single site visit. One consultant, one location, one recommendation. In a world where insurers manage thousands of properties and millions in premiums, that reach simply isn’t enough.
But what if every insight from the field could scale? What if one consultant’s expertise—every field discovery, every recommendation—could ripple across your entire portfolio, driving measurable improvements in profitability, risk mitigation, and operational efficiency?
It’s time to rethink loss control, not as a cost center, but as a strategic engine for growth. Read on to discover how insurers can scale the impact of every consultant—turning field insights into portfolio-wide profitability.
Why Traditional Loss Control Doesn’t Scale
Traditionally, loss control has been a local exercise. A consultant visits a facility, spots a potential exposure—say, missing machine guarding— and solves the problem. Mission accomplished.
But that impact stops at the property line. In a portfolio with thousands of locations, this one-to-one model doesn’t scale. Valuable insights remain siloed, systemic risks go unnoticed, and opportunities to prevent future loss are missed.
For example:
- Impact is Isolated: The remediation affects only the single site that was visited.
- No Portfolio-wide Visibility: Similar risks at other locations—at the same client or across your book—go undetected.
- Systemic Issues Stay Hidden: Issues like a defective equipment model or repeat contractor lapses remain hidden until claims accumulate and patterns emerge too late.
- Underwriters and Actuaries Lack Foresight: They can’t see emerging patterns and can’t act on trends they can’t see, in time to prevent a loss.
In a resource-constrained environment, where everyone is asked to do more with less, this localized insight model is not enough. In fact, in a recent report, McKinsey & Company reported, “Scale and value come from treating a data product like an engine that can support a large number of high-value use cases… Fragmented data programs fail to scale or generate the value many had expected.” (The Missing Data Link: Five Practical Lessons to Scale Your Data Products, April 2025)
How Duck Creek Turns Field Expertise into Enterprise Value
Loss control consultants uncover valuable insights every day—but without the right technology, those insights rarely travel beyond the site they were found. Duck Creek Loss Control changes that.
By transforming field discoveries into scalable, actionable intelligence, it amplifies the reach of every consultant and unlocks enterprise-wide impact.
Let’s take a look at how an advanced Loss Control system expands the scope of a consultant’s influence, stating with the most basic approach to loss control.
1. One Rep, One Location
A consultant identifies a risk at one location and corrects it at a single facility. (Traditional impact: problem found – problem addressed). Once addressed, the case is closed.
2. One Rep, All Locations for One Account
When a risk is recorded in the system, the technology matches data to flag similar risks at every client location, spreading the loss prevention effect across all of the client’s properties.
3. One Rep, All Locations for All Accounts
Pattern recognition scales interventions across an insurer’s entire portfolio, ensuring no account is left unprotected. If the “ED-209 widget machine” is injuring people at one company, you can now address it across the entire book of business.
4. Consultant to Manufacturer/Source
Field data regarding persistent risks can be shared to inform equipment manufacturers of faults, triggering recalls or upstream interventions that protect all users, not just your book.
5. Empower Underwriting with Foresight
Risk intelligence flows upstream, helping underwriting teams collect information on machinery at pre-bind and renewal, pricing coverage more accurately, and avoiding future losses.
For example, West Bend Insurance, which writes approximately $1 billion in premiums annually, captures field data on hand-held devices for an overall increase in report quality from an average of 85% to 92%.
Loss Control at Scale: What Modern Platforms Unlock
Modern loss control platforms don’t just digitize inspections—they transform how risk is identified, shared, and acted upon across the enterprise. With Duck Creek Loss Control, every field insight becomes a trigger for broader action, enabling insurers to move from reactive fixes to proactive, portfolio-wide prevention.
With the right loss control platform, these levels of influence are practical realities:
- Data Flows Enterprise-Wide: Every observation is structured, uploaded, and linked by machine, location, and contractor. A single insight prompts an immediate portfolio scan; “Where else does this problem exist?”
- Recommendations Trigger Action: Alerts, follow-up tasks, and targeted inspections kick off wherever similar risks appear. Losses are prevented before they start.
- Turn Anecdotes into Analytics: Field observations transform into actionable dashboards and trend lines, providing measurable, data-driven risk reduction.
- 10x the Impact with the Same Team: Consultants extend their expertise organization-wide, saving hundreds of hours each year while preventing broader losses.
When Smart Tech Multiplies Your Influence
Precision and proactivity are key. Loss control software empowers P&C carriers to go beyond traditional risk assessments—streamline inspections, surface actionable insights, and enable underwriters and field teams to make faster, smarter decisions.
By digitizing and automating core processes, carriers can scale their expertise, reduce loss ratios, and deliver more value to insureds—all while strengthening their competitive edge.
In a world demanding ever-greater efficiency, the ability to scale expertise is key. Duck Creek Loss Control clients report:
- 20% reduction in claims frequency
- Improved customer retention and satisfaction
- Optimized underwriting and pricing
- Increased consultant efficiency: more than 400 hours saved annually per Rep
“Modern systems enable teams to collect risk data across 100% of customers, turning field insights into predictive analytics that reduce avoidable losses.”
— Datos Insights Webinar, “The Big Value of Loss Control,” September 2023
Ready to 10x Your Team’s Impact?
Stop settling for localized improvements. Duck Creek will show you how the most advanced loss control is transforming the insurer’s role from “good job” to “game-changer.” Real value can come from doing more with less—start empowering every consultant to drive enterprise-wide impact from the field to the bottom line.
Connect with our loss control experts and learn how you can do more with less by multiplying your influence and profitability across your entire portfolio.
