Blog Post
Inclusivity: How can insurers lower barriers to access for those with mental health challenges?
Insurance can be daunting, from quotes to claims, and insurers need to work to make the process more accessible for the huge numbers of people experiencing mental health conditions says Ellen Kay, UK Product Manager at Duck Creek, in the third in a trio of vlogs exploring industry inclusivity. Society’s approach of mental health has…
Blog Post
Inclusivity: Why are changing demographics important for insurers?
Tech savvy boomers as well as Gen Z are busily transforming insurance, says Ellen Kay, UK Product Manager at Duck Creek, in the second of three vlogs exploring industry inclusivity. Generation Z will likely transform what remains of the traditional approach to buying insurance. Evidence suggests Gen Z will insist on buying insurance when they…
Blog Post
Why is inclusivity important for insurers?
Duck Creek has an inclusive design philosophy, explains Ellen Kay, UK Product Manager at Duck Creek, in the first in a series of vlogs exploring inclusivity in insurance. Accessibility provides for the foundation for building inclusivity into insurance. It does this by improving the user experience of someone with a limiting condition, such as hearing…
Blog Post - EMEA
Vlog: London market insurance technology challenges
Bart Patrick, Managing Director for Duck Creek Technologies in Europe, shines the spotlight on the global specialty insurance market, the hub for which is the London market What does the future hold for the global specialty insurance market, and the London market and Lloyd’s in particular? There’s no doubt that this is a tenacious, problem-solving…
Blog Post - EMEA
Insurance Technology Summit Q&A: Duck Creek Technologies Europe managing director Bart Patrick
Ahead of the Post Insurance Technology Summit, Post editor Stephanie Denton sat down with Duck Creek Technologies managing director for Europe Bart Patrick to discuss the cultural step change need in insurance to remove the upgrade nightmares. What are the step changes taking place presently and which ones should insurers be most aligned to? Duck…
Blog Post - EMEA
Why don’t we just work with the same claims data?
Surely it’s better to centralise data than pass it around endlessly. Duck Creek Technologies Europe Managing Director Bart Patrick thinks that claims can be the big win for the Future at Lloyd’s plan The new ‘Future at Lloyd’s’ strategy is a step in the right direction. The plans have the potential to relieve London’s malaise…
Blog Post - EMEA
Vlog: Attitudes to On-Demand – Independent Survey Results
Bart Patrick, Managing Director of Duck Creek Technologies Europe, was quite surprised by many of the survey results, while others affirmed what he’d been hearing in the market. Got a couple of minutes to spare? I’ve recorded another vlog – the second in my burgeoning series on the European insurance and technology scene – and…
Blog Post - EMEA
London market insurance: three reasons why history is worth repeating
Senior Software Architect Nic Daniau and UK Product Manager Ellen Kay shine the spotlight on why Duck Creek Technologies is creating a unified platform for the London market The collaborative spirit that brought together insurers at Lloyd’s three centuries ago is an enduring strength of London’s specialty market. The concentration of professional talent for understanding,…
Blog Post - EMEA
Where are all the unicorns?
Insurtech has attracted billions of dollars in investment and anticipation, but there is a shortage of runaway success stories. The obvious question is: why? Cheered, feared, hallowed, and hyped, it’s easy to get carried away with insurtech. But after the keynote evangelists have exited the stage – and for many investing insurance companies, millions in…
Blog Post - EMEA
What exactly is innovation anyway?
Insurtech. It’s everywhere. It’s inescapable. It’s all-consuming. But… is it actually innovating? What emerged as a brow-furrowing buzzword just a couple of years ago – back when the debate still raged over it should be spelt “insuretech” or “insurtech” – is now a sizeable industry. So far, much of the focus has been on transforming…
Blog Post - EMEA
General Insurers: Stop Adding to the Tech Heap
Agility is necessary for new product launches and reducing operational costs, but insurers are hamstrung by a heap of legacy systems that stop them from keeping up with their own ambitions, writes Bart Patrick, managing director of Duck Creek Technologies Europe. Picture all the hardware, software, information technology, and related systems in use at a…
Blog Post - EMEA
UK Brands: The IT Streamlining Imperative
Modern consumers are demanding. Very demanding. Online quoting portals, indicative pricing within 60 seconds, low-touch renewal, efficient claims handling – these aren’t “nice to haves,” these are “need to haves.” They are expected; they should be implicit. This is not just in personal lines – the current battle for the SME commercial market is showing…