Overview
Quadient Inspire, an award-winning and market leading customer communications management platform, integrates with existing core billing, policy administration and billing platforms, and allows insurance carriers to create, assemble and deliver personalized, compliant and highly complex customer communications across all channels, from one centralized hub.
This Anywhere Enabled Integration (AEI) for Quadient Inspire provides enhanced omnichannel distribution capabilities to users of Duck Creek Claims by leveraging Quadient’s CXM solutions, including customer experience orchestration and customer journey mapping. The accelerator enables insurance business users to send interactive and personalized communications through a customer’s preferred channel and monitor and improve the overall customer experience. Additional integration features include the ability to:
- Migrate communications from existing platforms into a centralized hub
- Consolidate communications by designing templates that can be personalized and delivered to any channel and for any device
- Empower business users to make content changes in a controlled environment to ensure compliance, without reliance on IT
- Gain quick access to archive and retrieval of communications
Learn more about Quadient for Duck Creek Claims
Package Links
Dependencies for Package
The following tools and packages are required for correct implementation of the package.
Tools Needed to Complete the Package Installation
The following tools are needed to complete the package installation:
- SQL Server Management Studio
- Microsoft Visual Studio
- Duck Creek Claims Studio
Dependencies
To use this package, you must also have.
- Duck Creek Claims
- SQL Server Database
- Duck Creek Example Server
To use this package, you must also purchase the Claims Custom Page package.