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Press Release

Westfield Insurance Selects Duck Creek’s Software as a Service Policy Administration Solution

March 1, 2017

Duck Creek OnDemand will provide the super-regional P&C insurer anytime, anywhere access to Duck Creek Technologies’ policy platform and commercial lines templates

WESTFIELD CENTER, Ohio; March 1, 2017 – Westfield Insurance, a super-regional, customer-focused property and casualty insurance carrier, selected Duck Creek OnDemand, a Software as a Service (SaaS) model, to update core policy processing functions thereby enhancing underwriting effectiveness, automating and streamlining processes, and accelerating product development options. By choosing SaaS, Westfield will leverage a cloud technology solution that further elevates their excellent agent and customer services.

Westfield will utilize Duck Creek Policy along with Duck Creek Rating and Duck Creek Templates in the cloud to bring products to market faster and more efficiently. These components will allow Westfield to remain current and take advantage of new functionality through routinely delivered upgrades and a subscription to commercial lines bureau-based content. The solution will initially support commercial auto, property, general liability, inland marine, crime, umbrella, workers’ compensation, BOP and commercial package policies.

“As our customers’ needs continue to evolve, we need a modern system with the flexibility to allow us to quickly adapt and respond,” said Beth Riczko, group underwriting and product leader, Westfield Insurance. “After a thorough evaluation, we selected Duck Creek because they understand our needs and have the right technology solution to enable us to continually innovate in this fast changing marketplace.”

“We applaud Westfield Insurance’s commitment to enhancing the quality of the products and the services they provide to customers through the modernization of their operations,” said Matt Foster, chief operating officer, Duck Creek Technologies. “We look forward to our partnership with this innovative insurer as they transform their business and realize the benefits of utilizing our SaaS-based platform.”

About Westfield Insurance

Westfield Insurance is a part of Westfield Group, a customer-focused insurance and banking group of businesses headquartered in Westfield Center, Ohio, and in business for more than 167 years. Westfield Insurance provides commercial insurance in 21 states, personal insurance in 10 states and surety services to customers in 50 states. Westfield is one of the nation’s 50 largest property and casualty insurance groups, represented by a network of more than 1,000 independent insurance agencies. Westfield Insurance was named as a Top Workplace in northeast Ohio in 2014 and as a Top Workplace in central Ohio in 2015. Westfield Bank provides banking solutions for businesses and individuals, and Westfield Services provides service and training support for independent insurance agencies. Learn more about Westfield Group at and

About Duck Creek Technologies

Duck Creek Technologies is a leading provider of comprehensive P&C insurance software and services for insurers of all sizes worldwide. Employing progressive technology, Duck Creek solutions enable insurers to optimize outcomes and enhance engagement through advanced digital and data capabilities and integrated functionality that can be delivered via the cloud or on premises.

Duck Creek Policy is included in a suite that also incorporates Duck Creek Billing, Duck Creek Claims and Duck Creek Rating software. The configurable software is designed to work independently or as a combined approach to manage all aspects of the P&C insurance lifecycle. It can be deployed through an on-premises implementation or via Duck Creek OnDemand, a differentiated Software as a Service model. Duck Creek, in partnership with Microsoft and its Azure team, is delivering the integrated cloud services, which provide a reliable and secure SaaS solution that enables insurers to move faster, achieve more and save money. For more information, visit

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