Moving core systems to the cloud is part of the insurer’s broader agenda of digital transformation and technology innovation.
The Doctors Company (Napa, Calif.), the largest physician-owned medical professional liability (MPL) carrier in the United Staes, has selected the Duck Creek Suite to replace its in-house-built core systems. The new systems will be delivered via Duck Creek OnDemand, the vendor’s SaaS solution for the property/casualty insurance industry.
“Implementing the Duck Creek Suite OnDemand will help us further our strategy of delivering a personal, engaging experience to our members through multiple channels and new modes of communication,” comments Deepika Srivastava, SVP of operations and CIO, The Doctors Company.
“We see the bigger business picture beyond technology,” Srivastava adds. “Digital is the world we live in today, and it’s redefining what it takes to be the best in class. We continue to embrace the digital transformation by investing strategically and planning for long-term technology innovation.”
The company reports that it is replacing its core systems to simplify product delivery, deliver effective and personal customer experiences, and enhance analytics capabilities to accelerate service delivery turnaround times.