Modern digital platform improves efficiency, increases productivity and enhances channel experience
BOSTON, May 10, 2017 – ProSight Specialty® Insurance has implemented Duck Creek Policy to serve as the foundation of its digital strategy. The new system enables the niche insurance provider to meet growth initiatives by reducing operational complexities and creating a platform that supports customized products and services to deliver value to distribution partners and customers.
Now in production, the policy platform will help ProSight achieve several key objectives:
- Increase efficiencies by automating and streamlining processes
- Enhance business agility, empower partners and increase customer satisfaction
- Enable business growth without the need to increase staff
- Launch new programs within 30-90 days
- Advance their digital strategy by supporting the different channels used by partners and customers
“Our mission is to create unrivaled value for our customers by delivering unique and comprehensive solutions,” said Darryl Siry, chief digital officer at ProSight Specialty Insurance. “In today’s market, however, it’s takes more than great products. It takes getting those products to market quickly, being able to make changes quickly and making sure your customers have extraordinary experiences on and off line. We needed a platform that can underpin all of those efforts and a partner who knows insurance inside and out. Duck Creek is that partner.”
ProSight utilized Accenture, a Platinum Premier delivery partner for Duck Creek, to integrate the new policy platform with internal and third-party systems already in production. The implementation included:
- 11 lines of business – commercial auto, property, general liability, inland marine, crime, workers’ compensation, umbrella, BOP, Mass auto, CPP, and professional liability
- Deployment in 50 states for admitted/non-admitted business
- Bureau-based products (ISO, NCCI, AAIS and independent state bureaus) with deviated rates, rules and forms. Distribution via exclusive agency partners
“We are enjoying great success in the specialty insurance marketplace thanks to the exclusive relationships we have with a select number of agents who are true experts in their market segment,” said Siry, “To continue growing our business profitably, we needed a solution that enables us to put customer service first, with the flexibility and functionality to address the unique needs of our partners and customers.”
“We are delighted to be partnering with ProSight as they transition to our Duck Creek solutions, which enable them to deliver the customer service that has made them so successful,” said Michael A. Jackowski, chief executive officer, Duck Creek Technologies. “With the shifting needs of the specialty market, having a foundational platform that is flexible enough to support today’s digital environment as well as the innovations that are sure to come along, will enable ProSight to better serve their unique customers now and in the future.”
Duck Creek Policy is part of a suite that also includes Duck Creek Billing, Duck Creek Claims and Duck Creek Rating software. The configurable software is designed to work independently or as part of a combined approach to manage all aspects of the P&C insurance lifecycle. It can be deployed on premises or via Duck Creek On-Demand, a Software as a Service model.
About ProSight Specialty® Insurance
ProSight Specialty® Insurance was founded by CEO Joe Beneducci and has been innovating the commercial property and casualty insurance market since 2009. Creating solutions that help solve customers’ problems, each policy is targeted to enhance customers’ operating performance. ProSight focuses on niche industries, deploying expert underwriters and a world-class claims team. They are based in Morristown, N.J., and have offices in New York City, London, Los Angeles and Santa Rosa, CA. More information about ProSight and its member insurers can be found at www.prosightspecialty.com. Follow us @ProSightCorp and ProSight Specialty Insurance.
About Duck Creek Technologies
Duck Creek Technologies is a leading provider of comprehensive P&C insurance software and services for insurers of all sizes worldwide. Employing progressive technology, Duck Creek solutions enable insurers to optimize outcomes and enhance engagement through advanced digital and data capabilities and integrated functionality that can be delivered via the cloud or on premises.