Customer Configuration Stored Procedures

Downloading Content Exchange Packages

To gain access to Content Exchange packages, you must first submit a request. There are two ways to submit a request:

• From the Content Exchange home page, you can select one-to-many check boxes to select a single or multiple packages. Requests for multiple packages can only be made from the Content Exchange home page.
• From the package documentation page, which can be accessed by clicking the View Documentation link in the package row or by searching for the package, you can select the individual package. 

To request Content Exchange packages:

1. Once you have selected the desired package(s), in the site header, click Preview Selected Package(s), and then click Confirm Request.
2. Read the agreement, complete all required fields, and click Submit Download Request.

Installing Content Exchange Packages

After you are granted access to the Content Exchange packages you requested, use the Content Exchange Package Utility to install the package. This utility can be run on the server or on your local machine.

To install a package:

1. Download and install version 3.5.0 of the Content Exchange Package Utility. 
2. Once installed, open the utility and use it to install or unzip your downloaded packages. Learn more about using this utility.
   Some packages are completely installed by the Content Exchange Package Utility while others still require some manual steps. The documentation provided with each package includes any manual steps required to successfully install that package.

Package Help

If you need assistance with downloading or requesting a package, see Content Exchange General Information. If you would like to speak to a Content Exchange representative, contact the Contact Exchange team.

Content Exchange Site Help

If you are experiencing an issue with the Content Exchange site, please contact our Solution Center team.