American National has selected Duck Creek Technologies’ Duck Creek Policy to replace its legacy property/casualty personal lines policy administration systems. The insurer sought multiple improvements to the distribution and management of its personal lines products in order to transform outdated workflows and processes, create better user experiences for its agents, and introduce or update products as quickly and efficiently as possible, according to a Duck Creek announcement.
American National’s decision was influenced by the Duck Creek Anywhere API, which gives carriers the flexibility to put its own unique look and feel in front of its customers and agents while retaining the benefits of the Duck Creek Platform, the vendor says. Anywhere API allowed the insurer to build a proprietary user experience on top of its technology stack without making any compromises in functionality, Duck Creek reports.
“We’re very happy to welcome American National into our growing family,” comments Eugene Van Biert, Chief Revenue Officer, Duck Creek Technologies. “Leading insurance carriers around the world rely on Duck Creek Policy to improve internal processes, user experiences, and speed to market, and American National has taken an important step in their technology transformation initiative by focusing on customer centricity and the ability to respond to market changes as quickly as demand dictates.”
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