Empowering insurers to reimagine the future of insurance

Duck Creek provides the full range of core insurance delivery solutions via SaaS. These can be taken as a full suite, in combination or as a single solution that work seamlessly with your other insurtech.

Solutions including:

Policy administration

Billing and payments

Claims management

Reinsurance management

Data insights and analytics

Rating engine

Digital customer service (incl. broker)

+ more

Simpler systems; reusable and customisable coverage units, and a single point of change empowers insurers to adjust quickly (days and weeks, not months) and increase velocity across all interaction points.

Rich data is collected, stored and accessible across functionality and services. Artificial intelligence and machine learning are woven into business processes to streamline insurance processes for smarter decision making.

With less complex, fully managed business technology, insurers can redirect more resources from IT to fulfilling their mission, innovating, strengthening profitability and setting more competitive rates.

Duck Creek is a SaaS company. We don’t just build great software to help insurers conduct business, we deliver it with a fully managed service model (via Duck Creek OnDemand)

Adjust products, processes and services quickly to meet customers’ ever-changing expectations and needs.

Applications that are comprehensive and deriving the most value from data and analytics to make smarter decisions and drive automation.

Technology that is kept up to date so you can take full advantage of the investments and innovations Duck Creek and our partners are making on your behalf.

We’ve helped transform the operations of some of the world’s biggest insurers, delivering improved customer outcomes, increased efficiencies, better experiences and stronger business results.

Review our customers’ success in our case studies.

Yes, we’re the leading global provider of SaaS-delivered core insurance solutions. But that’s merely table-stakes to us. It’s what sets us apart from our competitors that we’re proudest of.

All our Ducks have insurance-industry experience, they’re not just technology professionals. Our people know that insurance is a team sport, and that when you partner with Duck Creek, our teams unite as one to help deliver the best outcomes possible.

User (customers, brokers and staff) success and satisfaction is one of our top strategic goals, and we measure ourselves by it. Our products are designed to be intuitive and easy to navigate and use. Their simplicity increases successful outcomes.

We’re not inwards facing; we look to you – our customer and your customers – to drive our growth agenda. We back your vision to innovate at every stage of the product lifecycle, and we’re only as successful as you are.

The only way to see if Duck Creek is the right fit for your general insurance business is to see it in action. Let us show you how Duck Creek can make your business goals a reality.

APAC Office, Sydney

Level 2, 360 Kent
StreetSydney, NSW, 2000