Duck Creek Payments Orchestrator

Connecting to various payment services can be complex and costly for insurers, often limiting access to the full benefits of the global payments ecosystem. Duck Creek Payments Orchestrator eliminates these barriers by providing a single, streamlined connection to a wide array of payment technologies and providers worldwide. Whether for collections or payouts, insurers can seamlessly access global payment networks, regardless of their current IT infrastructure.

We handle the complexities so you can focus on what matters.

Payment Orchestrator for Insurers

Why Duck Creek Payments Orchestrator?

Reduce cost and engage fewer resources

Reduce integration and ongoing operational costs while engaging with fewer resources to build file formats and connecting with payment providers.

Accelerate speed to market

Through one integrated platform for payments, you have access to all capabilities, technologies, and providers, off the shelf. Your enterprise can access your chosen providers in a matter of minutes.

Future-Proof payment capabilities

Duck Creek Payments does all the heavy lifting, from converting file formats, to building capabilities and workflows, integrating technologies, connecting providers, and reporting on transactions all in one place.

Tap Into Efficiency and Automation

Embedded within the Duck Creek Ecosystem, insurers can automate payment workflows, reducing the need for manual intervention and potential errors.

Key Features

Empower your existing IT infrastructure within collection and payout capabilities in any market:

  • Duck Creek Payments Orchestrator exposes a single, bi-directional API for the support of both inbound premium collections and outbound claims payments
  • The platform allows users to easily build business rules for both premium collections and claims payment scenarios. Users can determine which payment provider processes payments based on variables like country, currency, and payment amount

Access multiple technologies and providers through an array of core software solutions:

  • Through a single connection to Duck Creek Payments Orchestrator, carriers can access any payment provider or banking partner through the Marketplace
  • Users can add connections to their preferred payment partners in minutes, without the need to integrate directly themselves

Easily configure the customer experience through drag-and-drop capabilities:

  • Build out your entire payments operations through configuration, rather than implementation.
  • Leverage the Duck Creek Payments Orchestrator platform to customize user-journeys as a business expert, without having to be a payments expert

Empower finance and reporting teams with enriched data and a single source of truth:

  • Duck Creek Payments Orchestrator is your single source of truth for all payments data
  • View and export payments data in an easy to digest, standardized format, irrespective of processors, payment methods, and geographies to aid in processes such as reconciliation

Allow for the cost-effective and scalable creation of multiple unique groups of users with differing rules:

  • Duck Creek Payments Orchestrator is a multi-tenanted payment solution, built for insurance, and designed to scale as you do
  • Segment business rules by line of business, partition customer data, and adhere to geo-specific rules and regulations by leveraging our multi-tenant architecture

Trusted, Reliable SaaS Payments System

Reduction in reconciliation effort*

Increased customer acquisition*

To deploy *

*Customer dependent

Frequently Asked Questions

Duck Creek is committed to providing the information you need to solve your insurtech needs. Find answers to common questions below or, if this information isn’t enough, fill out the form at the bottom of the page. Our team will respond with the answers you need.

Can I purchase Duck Creek products as a stand-alone, best-of-breed product, or only as part of a suite of products?

Duck Creek offers you the flexibility to purchase our products either in a stand-alone implementation, as part of an à la carte suite of products, or as a comprehensive suite. Our products are designed to work together or independently, providing you with the choice and flexibility you need.

What are the benefits of buying Duck Creek products as a suite?

Integration: The products are designed to work together seamlessly, providing a more streamlined and efficient experience.

Cost savings: Purchasing products as a suite may offer cost savings compared to purchasing them individually.

Consistency: Using a suite of products from the same company ensures a consistent user experience and reduces the learning curve for new users.

Are Duck Creek products available on the cloud?

Yes – Duck Creek’s products are deployed on Microsoft’s Azure cloud. Our evergreen SaaS (Software as a Service) platform is designed to lower the total cost of ownership for your solution without the need for large IT (Information Technology) teams and expensive upgrades. And with Active Delivery, available for Claims and Policy today and rolling out to all Duck Creek products, when a new version of a Duck Creek product comes out, “feature flags” allow you to accept the update on your terms, and start using the new version when you choose without deploying an IT team to manually update the system.

Have a Question?

Our technology experts are ready to help. Let us know what question you have and we’ll respond promptly with answers.