Conversations on the Creek

Martina Conlon of Aite-Novarica unveils strategies for P&C insurers to fast-track product innovation and identifies essential features of a modern core system to support large-scale innovation.

In this episode, we reflect on the past year’s themes, spotlight our 2022 insurtech collaborations, and discuss how they enhance core systems with digital customer service, interactive videos, and CAT risk management tools.

In this episode, we explore how personalized, interactive videos are revolutionizing customer experiences in the insurance sector, enhancing engagement, retention, and renewal rates.

In this episode, Pete Tessier of BSI Insurance offers broker perspectives on insurance carrier partnerships, technology’s role in the industry, market understanding, consumer mindset, and the need for preventative guidance.

Dan Gumpright of Tenney 110 shares insights on the balance of incremental and disruptive innovation in the insurance industry, emphasizing the importance of rapid learning from failure and discussing current trends.

Mark Harrison of Ivans delves into facilitating business between insurers and producers, leveraging data exchanges for system integration, and anticipating future data flow dynamics.

In this episode, Charlie Hanna discusses the transformative potential of mobile technology in claims processing and the significance of document management system integrations in delivering top-notch customer service in the insurance sector.

Duck Creek’s Quinn Easterbrook and EY’s Rajeshwar Jamwal explore the transformative power of innovation in the P&C insurance industry, ignited by Duck Creek’s inaugural Hatch-a-thon.

Rick DeLisi from Glia discusses the impact of Digital Customer Service (DCS) technology in insurance. The focus is on improving agent-policyholder relations and strategies to boost producer loyalty and performance.

Featuring insights from Jeff To of CCC Intelligent Solutions, this episode sheds light on using AI in subrogation to efficiently identify opportunities and enhance recoverables.

Lauren Brown of Compex joins us to unpack trends in bodily injury claims, explore collaboration strategies to cut litigation costs, and examine how automated medical record retrieval accelerates claim resolution.

George Hosfield of LexisNexis discusses the impact of new data and IoT on home insurance, recent weather-related trends, and the potential for enhanced customer experiences through better data use at quote stage.

This podcast episode explores the integration of aerial imagery and AI in insurance, enhancing property risk management through detailed attribute collection and advanced geospatial analytics.

In this episode, Rob Savitsky and Zach May from Duck Creek reflect on key highlights from our initial episodes and discuss where the show is going in the future.

In this episode, Rob Savitsky and Peter Herz from Duck Creek chat with Patrick Kimble of Split Limit Studios about the rise of pay-as-you-go billing in the workers’ compensation space.

In this episode, Clark Woodward of RedZone joins Rob Savitsky and Robert Fletcher to explore the intersection of wildfire risk scoring and insurance underwriting, illuminating how accurate risk assessment is transforming the industry.

In this episode, Rob Savitsky and Zach May from Duck Creek chat with Jeroen Morrenhof of Friss about how AI-powered fraud detection solutions are helping insurers prevent and fight fraud.

Join Rob Savitsky and Peter Herz from Duck Creek in their chat with Tara Kelley of SPLICE about communication strategies and programs insurers are utilizing for engaging with policyholders about catastrophic (CAT) events.

In this episode, Rob Savitsky from Duck Creek and Jim Bramblet of Accenture explore the impact of the pandemic on remote work and SaaS core systems deployment.

Rob Savitsky and Robert Fletcher from Duck Creek continue the discussion with Tracey Waller of ISO about underwriting small commercial property risk, and the impact of data informing better outcomes for carriers.

In this episode, Rob Savitsky and Zach May from Duck Creek chat with Stan Smith of Gradient AI about how AI-powered predictive analytics are impacting claims.

In this two-part podcast, Rob Savitsky and Robert Fletcher from Duck Creek talk with Tracey Waller of ISO about underwriting small commercial property risk, and the impact of data informing better outcomes for carriers.

In this episode, Rob Savitsky and Peter Herz of Duck Creek discuss cyber insurance market trends and carriers’ response strategies with BitSight’s Samit Shah.

This episode features Rob Savitsky and Zach May from Duck Creek engaging in further dialogue with Ryan McMahon from Cambridge Mobile Telematics. They delve deeper into the influence of telematics on personal auto insurance.

In this two-part episode, Duck Creek’s Rob Savitsky and Zach May discuss the influence of telematics on personal auto insurance with Ryan McMahon from Cambridge Mobile Telematics.

Engage with Conversations on the Creek podcasts for insights into the insurance industry, as we discuss trends and innovative solutions with our diverse range of partners.