Overview
Smart Communications (SmartCOMM™) is a leading technology company focused on helping businesses engage in more meaningful customer conversations. Its Conversation Cloud™ platform uniquely delivers personalized, omnichannel conversations across the entire customer experience, empowering insurance companies to succeed in today’s digital focused, customer driven world while also simplifying processes and operating more efficiently. SmartCOMM™ for Duck Creek gives business users ultimate control over the creation, management and delivery of personalized customer communications delivered to the channels that your policyholders want to use. SmartCOMM™ helps insurance companies create, manage, and deliver personalized, interactive conversations via policyholders' preferred channels — and does so at tremendous scale.
This Anywhere Enabled Integration (AEI) for Duck Creek Claims allows personalized and compliant multi-channel/multi-language documents to be generated quickly without having to leave the Duck Creek Platform – such as Sworn statement generated during the Claims FNOL process.
Smart Communications is headquartered in the UK and serves more than 700 customers from offices located across North America, Europe, and Asia Pacific. A sample integration is available to generate a Sworn Statement for the Personal Auto Line of Business. The Integration supports all property & casualty lines of business and is available globally.
Package Links
Dependencies for Package
The following tools and packages are required for correct implementation of the package.
Tools Needed to Complete the Package Installation
The following tools are needed to complete the package installation:
- Duck Creek Claims
- Duck Creek Policy
- Visual Studio 2022
Dependencies
To use this package, you must also have the following:
- LOB Specific Package
- Send HTTP request activity
Claims