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Quadient

Quadient, the driving force behind the world’s most meaningful customer experiences, and Duck Creek Technologies extend omnichannel communication distribution capabilities thanks to Quadient’s orchestration and customer journey solution.

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About Quadient

Quadient, the driving force behind the world’s most meaningful customer experiences, and Duck Creek Technologies extend omnichannel communication distribution capabilities thanks to Quadient’s orchestration and customer journey solution. Together, we empower insurers to build, deliver, and optimize every interaction throughout the entire customer lifecycle, improving business outcomes and customer experiences.

See Quadient’s Anywhere Enabled Integrations for Duck Creek Claims and Policy in our Content Exchange

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About this Partner

  • Migrate existing technologies in weeks or months
  • Empower business users to make content changes in a controlled environment to ensure compliance, without reliance on IT
  • Optimize real-time omnichannel communications guided by the customer journey
  • Quick access to archive and retrieval of communications
  • Deliver omnichannel experiences via the channels your customers prefer
  • Enable business users to work in a controlled environment for quick changes to communications
  • Manage claims communications with a guided expert for claims managers and reps
  • Gain visibility into customer behaviors to orchestrate a seamless claims experience
  • Backed by the experts: Leadership in Gartner, Forrester, Aspire reports
  • Proven results with 97% customer satisfaction rate
  • Quadient serves 17 of the top 30 global insurance organizations
  • Over 350 developers enhancing our CCM portfolio
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Customer Journey Mapping
Quadient & Duck Creek Integration
Quadient and Duck Creek Partnership for Insurance

How can Duck Creek Help You?

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Locations
Boston, Massachusetts (HQ)
100 Summer St 8th Floor Suite #801
Boston, MA 02110
(833) 798 7789
Sydney, Australia
360 Kent St
NSW 2000
+61 1800 430 929