Quadient and Duck Creek Technologies Collaborate to Accelerate Customer Experience Management Capabilities for Insurers

Quadient (Euronext Paris: QDT), a leader in helping businesses create meaningful customer connections through digital and physical channels, announced that it has partnered with Duck Creek Technologies Inc., a global provider of SaaS-delivered enterprise software to the property and casualty insurance industry. The collaboration will boost the digital transformation initiatives of insurance organizations by integrating Quadient’s customer experience management (CXM) solutions with Duck Creek’s Claims management software. Named a Leader in the 2020 Gartner Magic Quadrant for P&C Core Platforms, North America, Duck Creek’s customers are among the most innovative insurance carriers worldwide.