Argenta’s Transformation: Building a Future-Proof
Underwriting Platform
Objectives
- Modernize underwriting operations
- Create a single underwriting operating model
- Improve underwriting consistency and collaboration
- Enable more data-driven underwriting decisions
The Results
Live across all classes of business: Casualty, Marine & Energy, Property, and Specialty.
Active Users, including underwriters and underwriting assistants.
For data, documents, and decisions—covering new business, renewals, and endorsements.
“Send enables us to capture data differently and uncover insights that support faster, more informed decisions.
The Challenges
- An easy and intuitive interface pulling together all the information needed to make underwriting decisions in one place.
- Improved submission management and full lifecycle support through to bind, renewal, and endorsement.
- A platform to support allocation and collaboration by priority and team structure.
- The ability to generate key metrics to support operational resilience and portfolio management.
- A unified approach to underwriting that would de-risk and automate administration.
The Solutions
- A modern workbench to handle submissions from broker email through to bind.
- One platform for managing new business, renewals, and endorsements across all teams and classes.
- A highly scalable, configurable, and secure platform with modern APIs connecting legacy systems and data.
- Cater for Open Market business as well as placing Broker Facilities and Binders.
- Data, decisions, and documents into one place, reducing the need to swivel between systems.
- Increased visibility of key operational metrics, improving efficiency and end-to-end processes.
- Common workflows across different teams and multiple lines of business.
- Flexible, interoperable solution foundations ready to adapt to future market needs.
The Impacts
About the Customer
Argenta Syndicate Management Ltd (ASML), part of Argenta Holdings, a wholly owned subsidiary of Hannover Re, is on a mission to modernise its underwriting operations. ASML is focused on transforming its underwriting approach with a single, modern platform that supports consistency, collaboration, and data- driven decision-making.
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