GhostDraft

GhostDraft is a powerful and intuitive customer communications platform designed to help insurers accelerate speed to market with engaging, omnichannel experiences.

GhostDraft empowers insurance business users to streamline the creation, management, and delivery of personalized omnichannel communications at scale. Our advanced customer communications and document automation platform is seamlessly integrated with Duck Creek to help you create better experiences, greater efficiency, minimized risk, and more agility.

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Advantages
  • Empower business users to create and manage batch, on-demand, and interactive forms and documents
  • Boost speed to market faster with streamlined and automated communications production • Scale faster using a modern cloud-based solution with advanced omnichannel capabilities
  • Streamline the communications lifecycle, from inception to delivery, all in one platform
Features
  • Easy to use interface built for non-technical users to develop dynamic forms and documents without knowing how to code
  • Access and use pre-configured ISO content
  • Manage the entire communications lifecycle, including design, filing, specification, development, review, testing, and execution
  • Drive operational efficiency throughout the communication lifecycle using an advanced document inventory repository
Expertise
  • Trusted by over 65 North American insurance carriers
  • 100% implementation success and retention rate
  • CCM designed for insurance