Available worldwide, GhostDraft empowers insurers to transform communications into engaging experiences fast. For over three decades, carriers have used GhostDraft’s intuitive end-to-end customer communications and digital experience platform designed for insurance. As a result, 65+ insurers leverage GhostDraft to streamline the lifecycle of personalized omnichannel communications.
The GhostDraft Customer Communications Anywhere Enabled Integration for Duck Creek Claims enables insurers to streamline, digitize, and automate communications. This integration makes it easy for business users to create, manage, and deliver personalized omnichannel communications at scale by connecting to data from the Duck Creek Claims system to a document domain model – reducing dependence on IT.
Dependencies for Package
The following tools and packages are required for correct implementation of the package.
Tools Needed to Complete the Package Installation
The following tools are needed to complete the package installation:
- Duck Creek Claims Studio
To use this package, you must have the following.
- Duck Creek Claims
- Send Http Request Custom Activity Content Exchange Package (pre v12 only)
Installing the Package
After you are granted access to the Content Exchange packages you requested, use the Content Exchange Package Utility to install the package. This utility can be run on the server or on your local machine.
To install a package:
- Download and install version 3.5.0 of the Content Exchange Package Utility.
- Once installed, open the utility and use it to install or unzip your downloaded packages. Learn more about using this utility.
Some packages are completely installed by the Content Exchange Package Utility while others still require some manual steps. The documentation provided with each package includes any manual steps required to successfully install that package.