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Safekeep Integration (Claims)


Safekeep leverages machine learning, natural language processing (NLP), Entity Resolution, blockchain, and rules-based automation to significantly increase the identification of subrogable files by carriers, which translates into increased dollar recoveries to the bottom line and decreased human effort in claims handling.

The Safekeep Recovery & Subrogation integration with Duck Creek Claims give insurers the ability to detect and score subrogation opportunities, as well as streamline the subrogation referral and investigation processes as early as First Notice of Loss. By providing subrogation scores directly in Duck Creek, insurers can improve claims handlers’ efficiency and capacity, all while enhancing subrogation referral quality.

Dependencies for Package

The following tools and packages are required for correct implementation of the package.

Tools Needed to Complete the Package Installation

The following tools are needed to complete the package installation:

  • Duck Creek Claims Studio


To use this package, you must also have Duck Creek Claims and the following.

  • Send Http Custom Request Package - v11 implementations.

Installing the Package

After you are granted access to the Content Exchange packages you requested, use the Content Exchange Package Utility to install the package. This utility can be run on the server or on your local machine.

To install a package:

  1. Download and install version 3.5.0 of the Content Exchange Package Utility
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    Some packages are completely installed by the Content Exchange Package Utility while others still require some manual steps. The documentation provided with each package includes any manual steps required to successfully install that package.
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