Cincom CCM Eloquence Integration (Claims)

Overview

Available worldwide, Cincom Eloquence is a customer communications management (CCM) solution that provides the tools to design, deploy and deliver documents. Eloquence allows you to create a better customer experience while reducing risk, time and costs associated with CCM processes, improving brand image and increasing revenue along the way.

The combination of Duck Creek Claims and Cincom Eloquence enables insurers to simplify the development, production and delivery of complex customer communications across print and electronic channels via a direct connection between Duck Creek’s insurance platform and Cincom Eloquence.

Package Links

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Dependencies for Package

The following tools and packages are required for correct implementation of the package.

Tools Needed to Complete the Package Installation

The following tools are needed to complete the package installation:

SQL Server Management Studio
Duck Creek Claims Studio

Dependencies

To use this package, you must also have the following.

Eloquence Instance
Customer Configuration Stored Procedures
Send Http Request Custom Activity

Installing the Package

After you are granted access to the Content Exchange packages you requested, use the Content Exchange Package Utility to install the package. This utility can be run on the server or on your local machine.

To install a package:

Download and install version 3.5.0 of the Content Exchange Package Utility.
Once installed, open the utility and use it to install or unzip your downloaded packages. Learn more about using this utility.
Some packages are completely installed by the Content Exchange Package Utility while others still require some manual steps. The documentation provided with each package includes any manual steps required to successfully install that package.

Anywhere Enabled Integration

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